Review summary

Online Carpets is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

SC

Stuart C

5 out of 5 stars
Excellent quality, value, service and delivery.

I recently purchased my 6th carpet from Online Carpets. On each occasion, I have been delighted with the quality of carpets I've received, the excellent value for money, the service and delivery. My house is now fully carpeted and the best decision I made was to order the carpets from Online Carpets.

Kf

Kim ferg

5 out of 5 stars
Great product

Great product , great price , delivered speedily.

KJ

Katie Jordan

5 out of 5 stars
Regular customer here

Regular customer here , I’ve never been disappointed with absolutely anything. Most recent purchase was laminate floor , underlay and beading . Our living room looks absolutely wonderful im so pleased with what I chose . They dispatched it quickly , the gent who answered the phone when I had a question about how many square meters I’d need was incredibly helpful & polite & even the delivery drivers are great too . I’ll continue to use this company & I’d definitely recommend it to others .

SM

Sharon Metcalf

5 out of 5 stars
Excellent choice

Excellent choice, value, communication and delivery. Had a problem with wrong item delivered and it was sorted ad replaced quickly. I love my new flooring.

Company details

Pets

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All reviews

999 total • Write a review

Showing 981 - 990 of 995 reviews
TC
5 out of 5 stars

Delivered to my doorstep which took all…

Delivered to my doorstep which took all the hassle away from me. Would definitely use again.

Date of experience: August 2, 2024

MF
5 out of 5 stars

Easy to use site

Easy to use site. Product was as described if not better. Delivery came when they say they would.

Date of experience: August 2, 2024

L

Len

US

5 out of 5 stars

good price good delivery excellent…

good price good delivery excellent service all round

Date of experience: August 2, 2024

T
5 out of 5 stars

Happy with the service

I got the wrong colour carpet but that was my fault, delivery was very quick, overall happy with the carpet apart from the wrong colour, stupid me :)

Date of experience: August 2, 2024

K

KB

US

5 out of 5 stars

First Class company

Great service and product, would highly recommend.

Date of experience: August 2, 2024

JA
5 out of 5 stars

We really appreciated the fantastic…

We really appreciated the fantastic customer service we received with the delivery of the carpets for a certain date. Thank you so much for all the help and we are delighted with the quality of the carpet. Will highly recommend!

Date of experience: August 2, 2024

A
5 out of 5 stars

Straightforward from start to finish

Sample was sent promptly. The ordering process was really simple. Delivery was quick. Online carpets was the only place that had the flooring we wanted.

Date of experience: August 2, 2024

G
5 out of 5 stars

Very good value

Very good value. Arrived on time. Perfect.

Date of experience: August 2, 2024

MW
4 out of 5 stars

All good except the lingering smell

I'm really happy with the carpet and how easy it was to fit. The reason for 4 stars not 5 is because of the smell coming off the carpet for several weeks. My wife really didn't like it and it's hard to get rid of. Otherwise I'm really happy.

Date of experience: August 2, 2024

m
5 out of 5 stars

Top quality carpets for all budgets

Excellent quality carpets, fast hassle free delivery and brilliant customer service

Date of experience: August 2, 2024

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