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Online Carpets is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.
I recently purchased my 6th carpet from Online Carpets. On each occasion, I have been delighted with the quality of carpets I've received, the excellent value for money, the service and delivery. My house is now fully carpeted and the best decision I made was to order the carpets from Online Carpets.
Great product , great price , delivered speedily.
Regular customer here , I’ve never been disappointed with absolutely anything. Most recent purchase was laminate floor , underlay and beading . Our living room looks absolutely wonderful im so pleased with what I chose . They dispatched it quickly , the gent who answered the phone when I had a question about how many square meters I’d need was incredibly helpful & polite & even the delivery drivers are great too . I’ll continue to use this company & I’d definitely recommend it to others .
Excellent choice, value, communication and delivery. Had a problem with wrong item delivered and it was sorted ad replaced quickly. I love my new flooring.
Website
www.onlinecarpets.co.uk999 total • Write a review
Good carpets for a decent price, delivery to the south of Scotland was 4 days from ordering both times that I ordered, that is fantastic considering the bulky items. Would definitely use online carpets again. Thank you.
Date of experience: August 2, 2024
Always a a great service , quality have used them countless times and will do again
Date of experience: August 2, 2024
All good, great value definitely recommend
Date of experience: August 2, 2024
I recently purchased vinyl flooring from Online Carpets, and my experience was exceptional from start to finish. Here's a detailed review of my experience with them: **Product Selection:** Online Carpets offers an extensive selection of vinyl flooring options. Whether you're looking for luxury vinyl planks (LVP) or luxury vinyl tiles (LVT), they have a wide variety of styles, colors, and finishes to choose from. I was particularly impressed by the realistic wood and stone looks available, which made it easy to find a perfect match for my home’s interior design. **Website and Ordering Process:** The Online Carpets website is user-friendly and well-organized. I found it easy to navigate through their vast inventory and filter products based on my preferences. Detailed product descriptions and high-quality images helped me make an informed decision. The ordering process was straightforward, and I appreciated the seamless checkout experience. **Customer Service:** The customer service at Online Carpets is top-notch. When I had questions about specific products, their representatives were prompt, knowledgeable, and very helpful. They provided me with all the information I needed and even offered recommendations based on my requirements. Their dedication to customer satisfaction was evident throughout our interactions. **Delivery:** The delivery process was smooth and timely. Online Carpets kept me informed with regular updates on the status of my order, and the flooring arrived on the scheduled date. The packaging was secure, ensuring that the vinyl planks were delivered in perfect condition. I was impressed by the efficiency and reliability of their delivery service. **Product Quality:** The quality of the vinyl flooring I received from Online Carpets exceeded my expectations. The planks are durable, waterproof, and have a stunning finish that mimics natural wood. The flooring has added a beautiful, modern touch to my home, and it’s both scratch-resistant and easy to maintain. I am confident that this flooring will stand the test of time. **Value for Money:** Online Carpets offers excellent value for money. Their prices are competitive, and the quality of their products is exceptional. I believe I got the best deal for high-quality vinyl flooring that enhances the aesthetic and functionality of my home. **Overall Experience:** My experience with Online Carpets was outstanding. From the vast selection of high-quality products to the excellent customer service and smooth delivery process, everything was handled professionally and efficiently. I highly recommend Online Carpets to anyone looking for vinyl flooring solutions. They have earned my trust and loyalty with their exceptional service and products. **Rating: 10/10** For anyone in the market for vinyl flooring, Online Carpets is a supplier you can rely on. Their comprehensive range, excellent service, and commitment to quality make them a standout choice.
Date of experience: August 2, 2024
