Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Online Carpets is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and expensive.
I recently purchased my 6th carpet from Online Carpets. On each occasion, I have been delighted with the quality of carpets I've received, the excellent value for money, the service and delivery. My house is now fully carpeted and the best decision I made was to order the carpets from Online Carpets.
Great product , great price , delivered speedily.
Regular customer here , I’ve never been disappointed with absolutely anything. Most recent purchase was laminate floor , underlay and beading . Our living room looks absolutely wonderful im so pleased with what I chose . They dispatched it quickly , the gent who answered the phone when I had a question about how many square meters I’d need was incredibly helpful & polite & even the delivery drivers are great too . I’ll continue to use this company & I’d definitely recommend it to others .
Excellent choice, value, communication and delivery. Had a problem with wrong item delivered and it was sorted ad replaced quickly. I love my new flooring.
Website
www.onlinecarpets.co.uk999 total • Write a review
great carpet at very good price
Date of experience: July 8, 2025
Clear, informative, prompt/punctual, and exactly what I ordered delivered in a friendly helpful manner.
Date of experience: July 8, 2025
Excellent, kind gentleman delivered my laminate flooring and placed the lot along with other items I ordered from this firm in my garage, this is the third time I have used this company, this is the best delivery I’ve had from them so Thankyou for such a good delivery.
Date of experience: July 8, 2025
Excellent service received, right from initial order, to communication and final delivery. Also the carpet is very high quality at a good price.
Date of experience: July 8, 2025
Bought Some Kitchen Flooring Was Very Happy With My Flooring It Was Very Easy To Order and Delivery Did Not Take Long Would Highly recommend This Store Very Happy Thank you 😊
Date of experience: July 7, 2025
The free samples with free delivery was instrumental in making our decision on colour, style and thickness, and they were true to the carpets we then ordered. Was given a delivery slot and then tracking for how far away and how many stops before us, and we got a phone call 10 minutes before arrival. The guy that delivered the carpets was great, knew which ones were ours, pulled them straight out of the van and helped to get them into the house. Would recommend, and would use again if I ever need new carpets.
Date of experience: July 7, 2025
great products, excellent commuincation . reasonable prices
Date of experience: July 6, 2025
