Review summary

Ocean Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Really fantastic agency

Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.

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MR
My experience with this agency has been exceptional

My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.

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J
Flat letting and management

**Title: Outstanding Service from Ocean Estate Agents!** ⭐⭐⭐⭐⭐ I recently worked with Ocean Estate Agents to let and manage my flat, and I couldn't be happier with the experience! From start to finish, their team demonstrated exceptional professionalism and expertise. The marketing of my flat was top-notch—high-quality photos and a detailed description that really highlighted its best features. They clearly understand the local market and were able to find the right tenants quickly. What impressed me the most was their communication. The team was always available to answer my questions and kept me informed throughout the entire process. I felt confident knowing my property was in such capable hands. Once the flat was let, their management services continued to exceed my expectations. They are responsive to tenant needs and ensure everything runs smoothly, which has resulted in a happy tenant and peace of mind for me as a landlord. I highly recommend Ocean Estate Agents to anyone looking to let and manage their property. Their dedication to excellent service truly sets them apart! Thank you, Ocean Estate Agents, for making this process so seamless and stress-free!

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S
Fantastic experience for conveyancing and mortgage advise.

We used Ocean for conveyancing and mortgage advise. Conveyancing: Really excellent service throughout by Linda and her team. Everything sorted as quickly as possible and dealt really well with the sellers solicitors who were causing headaches. Howla website kept us up to date, as did emails and phone calls. Never had to chase once. Really impressed. Mortgage Advise: Again excellent service, this time by Luigi. Friendly and happy to chat through all the details with you. Found us a great deal, and regularly checked for rate changes to save us money. All around excellent.

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Showing 641 - 650 of 996 reviews
DL

Excellent service. Extremely helpful from day one until…

Extremely helpful from day one until completion day.

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R

Friendly Staff

Really friendly staff and helped us to find our home. They were very supportive with our decisions and helped us to secure our property. I did find, at times during the sale, we seemed to be chased for things that should have gone through the solicitor as well as being the go between the solicitor and the estate agent a fair amount. However, it was a quick and easy sale. Thank you.

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c

Good follow up

Good follow up

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J

Speedy sale agreed at a higher price…

Speedy sale agreed at a higher price than expected.

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T

Good reliable estate agents

Ocean were very reliable and responded to all enquiries promptly and efficiently. A Special mention should be given to Lauren and Billy who were both exceptional in dealing with our flat purchase. Thank you

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BF

Keith was so helpful from start to…

Keith was so helpful from start to finish , he made the process of finding new tenants for our property plain sailing . The communication from him was excellent, very fast response via emails and calls , The whole team were great to be honest . We will definitely be using Ocean again in the future Thanks guys 😊

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LS

Demi-Leigh was our move manager who was…

Demi-Leigh was our move manager who was so attentive! Replied to emails quickly, always available via phone and so helpful with booking viewings or at the end of the phone when things felt like they weren’t going well! The whole team were as helpful with viewings but Matt and Paul, who also took paperwork to different offices for us to get things moving quickly too! A pleasure to work with!

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D

Excellent staff

All the staff in the Portishead office were helpful, sold our property quickly and put us at ease. Thank you for doing a great job

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PS

We are delighted with our new home

We are delighted with our new home. This would not have been possible without Mel, who listened to what we were looking for, knows the area well, and found the perfect fit. She kept us informed throughout the process, was always quick to act, and was happy to open up the house if we wanted to visit or had a survey etc. I'm very pleased to wholeheartedly recommend Mel and the team.

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C

Excellent knowledge and professional.

Thankfully we reached out to search for a higher standard estate agent following previous experiences of poor management. Will Jenkins Alun And all the team were absolutely fantastic at the following. 1-Communication 2- research of the postal address and surrounding areas. 3- References for tenants. 4- Literally everything was covered which gave us a stress free tenancy commencement. We are delighted to be working with Ocean Will and his colleagues have been 100% professional. 100% would recommend. Noreen & Michael

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