Review summary

Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

c
The final document didn't show and the…

The final document didn't show and the email asking for help and clarification has never been answered.

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c
Certificate was not generated

Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.

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c
I was not able to receive a…

I was not able to receive a certificate!! Unacceptable

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Economy Covid Self test kit

In some places Covid Self test kit costs around £15, how ever the kits which I got it from Now Test was for £5, its easy to use and with self explanatory instructions.

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Company details

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All reviews

804 total • Write a review

Showing 431 - 440 of 800 reviews
RG

Very easy and straightforward to use

Very easy and straightforward to use. Quick results given.

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AV

Great services

I took my test quite late and still had my results right in time for my flight.

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c

Quick and inexpensive

Quick and inexpensive

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K

Now Test is fast and reliable

Now Test is fast and reliable, delivered my package on time, they responded my emails almost immediately when I needed some clarifications, their test app is user friendly and straight forward.

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NJ

Very quick results

Very quick results, easy to do !

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c

Not reliable on cash back

Cashback taking months to be acknowledged, having to contact support a number of times on same old issues.

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M

Requested test from lanzarote

Requested test from lanzarote. All OK filling in the form. Needed confirmation booking number to complete locator form. No email in inbox or spam, sent email to customer services info requesting the confirmation email. Not heard anything 5 hours and it's a tight time frame to complete locator form, I ended up requesting a test from another company. I then received the link from NOW and ended up with two booking numbers. Money already taken.

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M

Responsive and reliable

Responsive and reliable

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c

Charge the picture was VERY DIFFICULT.

Charge the picture was VERY DIFFICULT.

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