Review summary

Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

c
The final document didn't show and the…

The final document didn't show and the email asking for help and clarification has never been answered.

c
Certificate was not generated

Certificate was not generated alongside my test results. Also it seems that this company doesn’t sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.

c
I was not able to receive a…

I was not able to receive a certificate!! Unacceptable

Economy Covid Self test kit

In some places Covid Self test kit costs around Β£15, how ever the kits which I got it from Now Test was for Β£5, its easy to use and with self explanatory instructions.

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All reviews

804 total β€’ Write a review

Showing 11 - 20 of 800 reviews
c
5 out of 5 stars

really helpful and user friendly

really helpful and user friendly

Date of experience: February 15, 2022

KT
4 out of 5 stars

Easy to order online

Easy to order online, recieved reference no. once you have paid and completed your details. Test easy to carry out and results recieved back quickly

Date of experience: February 15, 2022

c
5 out of 5 stars

Simple quick and easy to upload results

Simple quick and easy to upload results

Date of experience: February 15, 2022

SH
5 out of 5 stars

A++++

All good, no complaints.

Date of experience: February 15, 2022

S
4 out of 5 stars

Reliable and responsive

The overall process was very clear and the team let me know of any updates regarding delivery and progress on results. With the fit to fly test certificate, the certificate wasnt attached on the app and I had to email customer support. At which point they responded with the certificate and in a timely manner.

Date of experience: February 15, 2022

KR
5 out of 5 stars

Quick service

Quick service

Date of experience: February 14, 2022

MM
5 out of 5 stars

Brilliant

Brilliant and easy way to do it and very simple

Date of experience: February 14, 2022

R

Ray

US

5 out of 5 stars

Quick and easy to use

Quick and easy to use

Date of experience: February 14, 2022

ss
4 out of 5 stars

Found instructions a little confusing…

Found instructions a little confusing re taking photos of unused test and self. Fast delivery and test result.

Date of experience: February 14, 2022

M
5 out of 5 stars

Test was simple

Test was simple. Clinic have sent the item really faster.

Date of experience: February 14, 2022

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