The final document didn't show and theβ¦
The final document didn't show and the email asking for help and clarification has never been answered.
3.9
Great
804 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Now Test has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
β¨
Based on reviews, created with AISee what reviewers are saying
Certificate was not generated
Certificate was not generated alongside my test results. Also it seems that this company doesnβt sell tests anymore; my guess is their platform (and customer service) will steadily decline from here. Just another company trying to make a quick buck from the pandemic.
I was not able to receive aβ¦
I was not able to receive a certificate!! Unacceptable
Economy Covid Self test kit
In some places Covid Self test kit costs around Β£15, how ever the kits which I got it from Now Test was for Β£5, its easy to use and with self explanatory instructions.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.nowtest.com
All reviews
804 total β’ Write a review
Showing 171 - 180 of 800 reviews
AM
Happy with the test and service
Speedy delivery and easy to follow instructions
Date of experience: February 8, 2022
c
customer
US
Day 2 covid test
Took the test day 2 like advised to and took relevant photos but struggled to report the results (negative). Very helpful when sent an email to explain, just sent in another photo of myself showing result and then they did the rest. A certificate has been issued.
Date of experience: February 8, 2022
Ef
lmpossible to log in after registration
The website did not accept my password and username when l arrived to England though we tried from 4 different devices, also tried changing password at least a dozen times. And of course when l tried to register again it said l am already registered, perfect trap of 22. If l didn't have someone helping me with an UK registered Iphone, l would not have been able to register my mandatory test after arrival. Not a good service at all.
Date of experience: February 8, 2022
Gm
Arrived on time
Arrived on time - easy to follow instructions Cost was advertised at Β£5 but was charged Β£17 !
Date of experience: February 7, 2022
TH
Exasperating
I found it exasperating as I did those locator forms and I know I am not alone in that. We were abroad om holiday and people were becoming very anxious as some were not au fait with the computer world & even those who were, were baffled going back and forth for documents etc. The Now test was just another extenstion of that stress on our return and I was sorely tempted to simply ignore it - which I did not do of course. There was also a considerable choice of companies and rules for those were entirely different for each company use. We understand that we live in unprecedented times but in all honesty that company could not forward their database with the information they would hold and results is eye watering. The public are not employees of those companys but that is exactly how we have been treated. Sorry but its how I feel, simply used to collect data for you while you count your coins!
Date of experience: February 7, 2022
LT
Easy to use
Easy to use. Cheap and self explanatory.
Date of experience: February 7, 2022
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.