Excellent customer service
Excellent customer service. I received my order sooner than expected. Everything was packed nicely and in order. I would recommend this site.

Nihao Jewelry is an online wholesale marketplace specializing in a wide range of trendy jewelry and fashion accessories. The company offers over 400,000 products, including necklaces, bracelets, earrings, and customized jewelry packaging, catering primarily to retailers and individuals looking to purchase in bulk without minimum order requirements. With a focus on affordability, Nihao Jewelry provides factory direct prices and a price match guarantee. The platform is designed to accommodate diverse customer needs, featuring daily new arrivals and exclusive customer management services. Nihao Jewelry emphasizes reliable worldwide shipping options, including DDP Express, which covers U.S. duties. By prioritizing bulk discounts and value-added services, the company positions itself as a comprehensive resource for those seeking fashionable jewelry at competitive prices.
Nihao Jewelry receives high praise from customers for its beautiful products and exceptional service, boasting an impressive average rating of 4.7 out of 5. Many reviewers highlight the quality of the jewelry, with comments about fast shipping and responsive customer support.
People appreciate the timely delivery, often receiving their orders ahead of schedule, and the overall positive shopping experience. However, there are some critical concerns, including allegations of using stolen images from other brands, which raises questions about the company's integrity. Additionally, a few customers report issues with missing items in their orders, although these were addressed by customer service. Overall, Nihao Jewelry is well-regarded for its quality and service, despite some negative feedback regarding order integrity.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 160 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 5.0 | 9 |
| Jun 25 | 4.5 | 75 |
| Jul 25 | 4.7 | 33 |
| Aug 25 | 4.8 | 43 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“At first I was hesitant to place an order but olaced it and to my surprise the quality is amazing, prompt responses a...”
“Stolen products from other businesses”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.8 out of 5 (good) | — | 160 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | +12% | 368 |
Bottom line: Nihao Jewelry is #2 of 5 on overall rating in this group.
160 reviews of Nihao Jewelry. Filter by what matters to you.
Excellent customer service. I received my order sooner than expected. Everything was packed nicely and in order. I would recommend this site.
very good quality For the price
Most of the time they get my order out fast and I get it in one week. I love that! They have a LARGE variety. The only issue I have is you don't know real time stock and when an item is not in stock you will get a refund. Makes for mad customers.
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When I placed my order, I didn’t expect much because the prices were extremely low. I received the package quite quickly – in about two weeks. The jewelry looks just like in the pictures. I didn’t love the color that much, but I tested everything by wearing it daily, and I’m very satisfied. It doesn’t rust, fade, or leave black marks on the skin. I will definitely order more jewelry and I recommend it to others as well. I wish the makers the best of success and say thank you!"
I love how fast the items arrived. All of them are so beautiful and good quality. Prices are increasing but still doable. Thanks.
The quality of your items are top notch
Tutto perfetto, i gioielli sono fatti bene. Migliorare solo il tempo di spedizione per il resto tutto perfetto !
I will never in my life order from them again. They take too long to respond back. The shipment alone took over a month. The hassle I have to go through to return is ridiculous. Then they make you pay for the return. I return the item because the quality was trash. I would never recommend them to anyone. Also I live in USA.
Very nice jewelry. The customer service is great.
I’m absolutely thrilled with my purchase! The jewelry arrived even sooner than I expected, and it looked exactly like in the photos – just beautiful. What really impressed me was the constant availability and kindness of the customer support. This was such a lovely shopping experience, and I’ll definitely be ordering again!
Good quality, received all items. Trendy stock. Timely shipment.
The items were in perfect condition I really loved everything about my order. Thank you Nihao and my account manager too 😍🥰🥰😍
The product is high quality. Elegant. It was shipping free and customs free. I will buy more. Thank you
Très bonne expérience, qualité des vêtements super, livraison à domicile à la date prévu. Merci du service.
Nihao Jewelry is an online wholesale marketplace specializing in a wide range of trendy jewelry and fashion accessories. The company offers over 400,000 products, including necklaces, bracelets, earrings, and customized jewelry packaging, catering primarily to retailers and individuals looking to purchase in bulk without minimum order requirements. With a focus on affordability, Nihao Jewelry provides factory direct prices and a price match guarantee. The platform is designed to accommodate diverse customer needs, featuring daily new arrivals and exclusive customer management services. Nihao Jewelry emphasizes reliable worldwide shipping options, including DDP Express, which covers U.S. duties. By prioritizing bulk discounts and value-added services, the company positions itself as a comprehensive resource for those seeking fashionable jewelry at competitive prices.
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