Still awaiting next day delivery to…
Still awaiting next day delivery to store still no update 5days after the event
Useful
Share
4.2
Great
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Next receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Quick turnaround friendly staff
Quick turnaround friendly staff
Useful
Share
Delivered very promptly
Delivered very promptly
Useful
Share
Prompt delivery and collection from…
Prompt delivery and collection from store was simple.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.next.co.uk
All reviews
100 total • Write a review
Showing 61 - 70 of 96 reviews
AB
Great service!
Regular messages so we knew when our delivery was going to be delivered
Useful
Share
JG
Excellent service
Website is easy to navigate. Found the item required which was a coverless duvet for my elderly mother. Ordered via click & collect, the package was super quick arriving in store. Love the self service hub with seated area where your package is brought to you, well done Next for putting customers 1st.
Useful
Share
RM
Excellent denim skirt
Excellent denim skirt which hangs beautifully and is a really good length.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.