Ollie Dog Food

4.672 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.672 out of 5 stars
Excellent
5 out of 5 stars
840
4 out of 5 stars
78
3 out of 5 stars
33
2 out of 5 stars
12
1 out of 5 stars
37
1,000 reviews in total

Review summary

Ollie Dog Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great customer service

Great customer service. You will be satisfied no mater your situation.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very fast resolution.

Very fast resolution.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My dog loves olli

My dog loves olli! Easy transition and stress free delivery

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Although I like the food and fast…

Although I like the food and fast service, my dog doesn't like all the vegetables. Technically, dogs don't need all t...Read more

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0
🔥 High engagement

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Tyler
Tyler
1 reviews
4 months ago
5 out of 5 stars

Great Stuff!

Ollies food has helped my dog's stomach so much. He's so shiny, happy, and rowdy! Thanks for fueling my pup :)

Helpful?
4 months ago
5 out of 5 stars

user friendly

It was super easy to order or to make any adjustments to the order. Like changing the meals or how often them come.

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Peaches
Peaches
1 reviews
4 months ago
3 out of 5 stars

Be more specific on fresh food

Be more specific on fresh food. For example yes say half a pack but how many oz??? I don’t see any blueberries in the turkey one, I did my first order, but not anymore.

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Shannon
Shannon
1 reviews
4 months ago
5 out of 5 stars

Excellent food & Excellent Customer Service

My boy is SUPER picky. He only liked 1 flavor. I emailed customer service, received a response within the hour, they overnighted food so he wouldn't run out. The customer service is superb and my picky eater is happy.

Helpful?
4 months ago
4 out of 5 stars

The food is great for my dogs, but the APP sucks

The customer service has been good. I have been experiencing non-stop issues with the APP on my phone & tablet, but everything works on the computer. I sent messages to CS and they responded fairly quickly to help me. The APP is still not working properly on my phone/tablet though. My dogs love the food and it's less messy than one of its competitors. One of my dogs was getting a really bad upset stomach with The Farmer's Dog (TFD) brand, so I decided to try Ollie. The food seems to be better, and the fussy dog no longer has a bad tummy. In fact, he attacks his food with gusto! So for the food I have to give 5 stars. The APP still sucks though!

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William
William
1 reviews
4 months ago
5 out of 5 stars

Great customer service and Jacqui…

Great customer service and Jacqui resolved issue while on phone.

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Dorothy
Dorothy
1 reviews
4 months ago
5 out of 5 stars

Great to not have to think about…

Great to not have to think about feeding our dog daily and know that it’s also healthy!

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4 months ago
5 out of 5 stars

Arrived right on time just as promised.

Arrived right on time just as promised.

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CJ
CJ
1 reviews
4 months ago
5 out of 5 stars

Great Customer Service

Great experience ordering my first Ollie. So glad they offer a half meal, which is a topper for my dogs other food.

Helpful?
Amber
Amber
1 reviews
4 months ago
1 out of 5 stars

My box was half open when I received…

My box was half open when I received it. This likely falls on the carrier, rather than OLLIE. It was delivered by UPS.

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4 months ago
2 out of 5 stars

Cancel please

6 week between deliveries should have an exact cost for that shipment. I can not find it in the app. That could be my deciding factor on keeping this subscription. Please tell me my charge per order. Just try and cancel your subscription, it's impossible.

Helpful?
Heather H
Heather H
1 reviews
4 months ago
5 out of 5 stars

Love the packing on the wet food

Love the packing on the wet food, way better than the other place I tried. My dog loves the food too. Customer service is fantastic :)

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S.M.
S.M.
1 reviews
4 months ago
5 out of 5 stars

Great product and my Mr Awesome really…

Great product and my Mr Awesome really gets excited when it's meal time... They have fantastic customer service... might be a bit spendy but ... I have had 4 Malamutes over 45 yrs and Mr Awesome is the most healthy pup I've ever had... he's 5 yrs 3 months and has been on Ollie for 4+ yrs... I attribute his health to food he eats...

Helpful?
Amanda
Amanda
1 reviews
4 months ago
4 out of 5 stars

Me & My Pup Coffee Love Ollie!

I really have been enjoying my Ollie deliveries for the past month- my dog absolutely LOVES them! The first welcome package comes with the puptainer that perfectly fits their packs of food. The only downside is that they do not actually accurately calculate the amount of calories that your dog needs so when you receive the packs of food there are zero feeding instructions. I would have preferred they sent exact instructions as most pet parents end up overfeeding their dogs this way. His poops are way smaller, less frequent, and less stinky! Way better than kibble. My hollistic vet approved!

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Susan
Susan
1 reviews
4 months ago
5 out of 5 stars

Excellent service and the professional…

Excellent service with very professional and knowledgeable staff. I am very happy. Best in Class!

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Debra Piazza
Debra Piazza
1 reviews
4 months ago
5 out of 5 stars

Not only is Ollie a nutritious “real…

Not only is Ollie a nutritious “real food” for your doggies but their Customer Service is amazing. Having a Lab for the first time, I’ve had so many questions on food type, quantity, etc and they are wonderful to deal with. Mikayla on their Vet team gets high marks in my book. She is the best. Thank you Ollie

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4 months ago
5 out of 5 stars

The Best!

Very efficient, professional, and friendly.

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Sydney Muñoz
Sydney Muñoz
1 reviews
4 months ago
5 out of 5 stars

Very good experience

Very good experience

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Cris
Cris
1 reviews
4 months ago
5 out of 5 stars

Just call Ollie

The best customer service out in the world of on-line buying.

Helpful?
4 months ago
5 out of 5 stars

Ollie is prompt in getting the food to…

Ollie is prompt in getting the food to me.

Helpful?

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