Review summary

Music Matter is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.

Based on reviews, created with AI

See what reviewers are saying

D
Just had the best experience ever

Just had the best experience ever, staff are all out to help and advise you and even demonstrate what I wanted to buy love it 😀 love my new direct 121mx and mixer

M
Great quality and fast delivery

Great quality and fast delivery. Very satisfied with my purchase!

Competitive prices and fast delivery

Competitive prices and fast delivery

You just can't buy this kind of service…

You just can't buy this kind of service and advice. We were welcomed in, given all the time we needed, and bought the right kit for my son. The advice, knowledge and experience of these people is off the charts. The drum kits are set up and ready to play. We tried the different ranges and with no pressure were able to select exactly what we wanted. The team really did listen to what we wanted and helped guide us on our journey. I always say support the people who can make the purchase, proffesional, personal and exactly suited to your needs. We all need to support our local shops and gain the benefit of other people's knowledge and experience. Thank you music matters, we will be back.

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All reviews

100 total • Write a review

Showing 61 - 70 of 96 reviews
SK
5 out of 5 stars

Excellent customer…

Excellent customer service dealt with the fact we made an error with a purchase and we sent the item back as instructed and then the new item dispatched within days. There was a surcharge for this but they dealt with it seamlessly.

Date of experience: May 9, 2025

BM
5 out of 5 stars

Good customer service...Good delivery…

Good customer service...Good delivery times

Date of experience: May 9, 2025

Lp
5 out of 5 stars

Never let down

Great delivery times prices also very good one of my go too sellers 👍

Date of experience: May 9, 2025

PS
5 out of 5 stars

MM Should Be Your First Port Of Call

Hi folks, The store always give me their undivided attention. Always a prompt service. Hygiene is of the highest order. A hidden gem and always well worth the 90 minute drive north from the Wirral. I have long since blown-out PMT, Manchester, and AC Hamilton, Lea, since my here discovery some 4 years ago! I look forward to my next MM experience... Best, Paul David Seaman

Date of experience: May 9, 2025

TM
5 out of 5 stars

Wonderful customer service when getting…

Wonderful customer service when getting a Nautilus and a midi controller. Keyboard players should use this place more - theres a huge selection of demo equipment and its a great showroom.

Date of experience: May 9, 2025

JS
5 out of 5 stars

Excellent service

Excellent service with ultra prompt delivery and very keen pricing.

Date of experience: May 8, 2025

GP
5 out of 5 stars

Timed delivery slot

Prompt, competitive price, timed delivery slot.

Date of experience: May 8, 2025

c
5 out of 5 stars

Happy purchase with fast delivery

Purchased a digital piano from them after compared the price and the stock availability with several suppliers. Easy to order online and the most impressed was the very fast next-day delivery. Ordered in the afternoon and it arrived within just 24 hours. Delivery status was notified timely and the arrival was on time too. The delivery man was friendly and offered help to move the heavy boxes inside my house. The product was perfectly packed. Happy purchase. Recommended.

Date of experience: May 8, 2025

TH
5 out of 5 stars

Great service and attention to detail.

Great service and response time. I was kept updated on my order and any questions I had before ordering were dealt with promptly and professionally. I would highly recommend Music Matter and will be using them again in the future.

Date of experience: May 8, 2025

SS
5 out of 5 stars

As always first class service

As always first class service. Never let me down👍

Date of experience: May 8, 2025

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