Muscle Food - MuscleFood.com

3.724 out of 5 stars
3.7
Great1,000 reviews

TrustScore

3.7
3.724 out of 5 stars
Great
5 out of 5 stars
584
4 out of 5 stars
60
3 out of 5 stars
64
2 out of 5 stars
80
1 out of 5 stars
212
1,000 reviews in total

Review summary

Muscle Food - MuscleFood.com has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

everything was great nice meat good…

everything was great nice meat good value food thanks a lot.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Delivered on time as stated

Delivered on time as stated

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Cannot freeze half of it

To be honest there is a large quantity of meat but im not sure on the quality. Im very annoyed that at least half of my...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great quality food

Great quality food. Delivery was a bit disappointing as, even though I was home, the driver left it on the porch. He d...Read more

0
0
🔥 High engagement

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Steve Cole
Steve Cole
1 reviews
8 months ago
5 out of 5 stars

Arrived on time

First class product

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Helen Harper
Helen Harper
1 reviews
8 months ago
5 out of 5 stars

I received my items today thank you…

I received my items today thank you good quality of food I cannot wait to use it the meat good quality thank you I appreciate this I will recommend you to a lot of people

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8 months ago
3 out of 5 stars

Theres a strong smell from the chicken

Theres a strong smell from the chicken. Hopefully it tastes ok.

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Mrs Hunt
Mrs Hunt
1 reviews
8 months ago
5 out of 5 stars

Web site easy to use

Web site easy to use Quality brilliant

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VJo
VJo
1 reviews
8 months ago
1 out of 5 stars

Simply The Best + Free Chicken this was…

Simply The Best + Free Chicken this was my order. It is literally the smallest amount of food. Steaks are a bit funny, grey when cooked inside. Not worth it.

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Ben Shead
Ben Shead
1 reviews
8 months ago
5 out of 5 stars

Customer service was good at changing…

Customer service was good at changing the delivery address for me and the order turned up on time

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8 months ago
1 out of 5 stars

They won't refund my damaged order

I ordered some of the ready meals. When the package arrived the box was soaked through where products had leaked everywhere. It had clearly been poorly packaged as they were upside down, all over the place. The smell was absolutely vile and the entire contents of the package had to be disposed of. I've contacted customer support and sent them photographic evidence. I've asked multiple times for the order to be refunded, but the request keeps being ignored. Initially I was offered a £15 discount off my next order. I have now been offered a replacement order, which I do not want in case it happens again. I want my money back. DEFINITELY won't be ordering from here again.

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Friend of Ted
Friend of Ted
1 reviews
8 months ago
5 out of 5 stars

Great service and products

Great service and products

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Lee
Lee
1 reviews
8 months ago
4 out of 5 stars

Really impressed with MuscleFood…

Really impressed with MuscleFood overall—great quality meat, well-packaged, and delivered on time. Everything I’ve tried so far has been fresh and high-quality. However, one sealed chicken breast had a bad smell and was slimy, so I had to throw it away, which was disappointing. Aside from that, I’d definitely order again, but I hope quality control improves to avoid issues like that in the future

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Sam Weir
Sam Weir
1 reviews
8 months ago
5 out of 5 stars

Quick delivery everything looks great 👍

Quick delivery everything looks great 👍

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Wayne
Wayne
1 reviews
8 months ago
1 out of 5 stars

Zero customer service

Unfortunately I can't give zero stars otherwise I would, been using MF for quite a while now and never had any issues but last week my delivery was apparently left on my front door step even though there was nothing there when I got home from work, trying to get any response from them is literally impossible and they don't have a phone number conveniently so I am now stuck £85 out of pocket and no food !!

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P MULLEE
P MULLEE
1 reviews
8 months ago
2 out of 5 stars

I will stick with my usual butcher

I will stick with my usual butcher. The steaks, burgers, mince and loin chops were tiny compared to The Fat Butcher. £85 for 5 kilo of chicken and a few sausages.

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8 months ago
5 out of 5 stars

Always lovely meat great meatand freshly packed

Always lovely meat and freshly packed

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Amy Shannon
Amy Shannon
1 reviews
8 months ago
1 out of 5 stars

Food Poisoning

Order the weight loss plan! Meals started off great until one of them gave me food poisoning!! Would give zero stars if I could!! Contacted customer service before my next subscription was even dispatched just to be told they can not cancel as order was already processed for dispatch NOT DISPATCHED already… funnily enough all contact has stopped from the company since I have requested to return this order for a full refund so now I’m left with food waste which I would say is not very economically friendly!! I do not trust their food now so I will not be consuming another meal!! For a country in food crisis this company does not care about food waste and will send out meals knowing they are going to be wasted and thrown away!!!!! AVOID!!

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8 months ago
5 out of 5 stars

First purchase of individual hamper

Flavour and quality of meat was great - I could even notice a different texture chewing them compared to supermarket meats. No issues with delivery and very pleased I can meal prep & make dinners knowing I'm consuming fresher produce (rather than highly processed meat).

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mads
mads
1 reviews
8 months ago
2 out of 5 stars

don’t buy

was nice food but missing £7 worth of items . however they are trying to claim that i received these items when i did NOT !! if that is the case then one of your employees are stealing of you and of the customers ! not pleased at all and the customer service is so shitty !!

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