Dissatisfied with the service.The…
Dissatisfied with the service.The customer care representative was not helpful at all
Reviewers consistently report positive experiences with Moving Up Garage Door Company. Customers often highlight great, door, shipping, fast.
A minority mention drawbacks around company, sent, order, shipped. Overall sentiment is strongly positive with an average rating of 3.6 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2026.
| Month | Average | Reviews |
|---|---|---|
| May 26 | 5.0 | 1 |
| Jun 26 | 1.0 | 1 |
| Jul 26 | — | 0 |
| Aug 26 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Fast shipping of two miller pneumatic edges I was skeptical after seeing the bad reviews after ordering these”
“My payment was processed and I received a shipping notification almost immediately, but the tracking number went from...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.7 out of 5 (good) | 3.8 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Moving Up Garage Door Company is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 3.8).
60 reviews of Moving Up Garage Door Company. Filter by what matters to you.
Dissatisfied with the service.The customer care representative was not helpful at all
After sale service is so bad, when I emailed and called them to ask for return, never got answered and responded.
We were sent the 2 protectors that go over the sensors but there were no instructions how to install it and there were not screws or bolts to secure it to the wall. To me you got mold injections and charged $25.00 for them and sent them loose in a box. Not great!
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 33% are 1–2★.
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