Review summary

Moving Motorcycles is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

Use this company.Excellent …

Excellent service.Very helpful communication.Very professional drivers. We used them for a move from Cambridgeshire to Cumbria.Took all the stress off.Very competitive on price.I’d definitely use them again.Thank you.

M
Zero communication and long delivery times

It’s been 10 weeks since instructing Moving Motorcycles to ship by bike from London to Lisbon and still no delivery date provided. The team are unresponsive to calls and emails, overall would recommend a different company to ship your bike with to avoid the frustration and long lead times.

Couldn't be happier

We couldn't be happier with, or more grateful to, MM. After considering hiring our own van to collect a motorcycle we hoped to buy, we were thrilled we went to MM instead. Such professionalism, excellent service and genuine care. Thank you so much :-)

TW
Purchased a BSA Gold Star at Bonhams…

Purchased a BSA Gold Star at Bonhams April Auction Stafford. Placed the order with MM for delivery and said I would be away until 13th May. The bike arrived 14th May. Excellent service.

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102 total β€’ Write a review

Showing 51 - 60 of 98 reviews
CB
5 out of 5 stars

Wonderful

Wonderful, helpful, professional. I could keep going with the superlatives! Will use again after three job successfully completed without a scratch. Thank you Giles and the team.

Date of experience: November 15, 2021

RN
5 out of 5 stars

Moving Motorcycles rock!

I have been using Moving Motorcycles for around 4 years, ever since they picked up a big BMW K Series from me on behalf of a buyer. I found them to be incredibly efficient, polite and a joy to deal with. Add in to this their bespoke vans with proper ramps, tie downs, blankets and the obvious experience of their drivers (who do all the work and refuse to let you do a thing), photographic documentation of vehicles before/after collection, and proper insurance in the unlikely event of anything going awry, you can’t go wrong. These guys are great, and very competitive, highly recommended by this satisfied user.

Date of experience: September 13, 2021

HS
5 out of 5 stars

Excellent Friendly Professional Service

Hi David and Team I just remembered in all the excitement of trying to kill myself at 55 on my new trials bike, I forgot to thank you !! I thought your overall service was Excellent and made even more special by the delivery driver who demonstrated an object lesson in professionalism and genuine friendliness. I had a broken ankle at the time and he happily loaded up the bike onto its next vehicle journey, nothing was too much trouble. So thank you all. With kind regards Hamish Smythe New Forest

Date of experience: September 13, 2021

AT
5 out of 5 stars

Excellent service

Excellent service, courteous and prompt. Good communications keeping me informed of the delivery throughout. I will certainly be using them again in the near future.

Date of experience: August 26, 2021

CM
5 out of 5 stars

London to Paris.

I live in Paris and did all the correspondence from there. My 1978 Triumph was picked up in London and transported to Paris. From the very first email to all my phone calls with questions. Everyone was so helpfull, professional, and fun. I love my motorbikes so they are very precious to me. It was so great to have a team feel the same way at all stages. I highly recommend them.

Date of experience: August 19, 2021

NP
5 out of 5 stars

STERLING JOB!!

"Hi David I would like to thank you and your team for getting my bike shifted to France. As I was not available at either end, I was a bit anxious but I needn’t of worried as you have done a sterling job. Many thanks to you all."

Date of experience: July 20, 2021

MN
4 out of 5 stars

Where on earth is my bike? Edited.

I did have some issues, with delivery dates and not being able to contact them. All resolved now and the bike was delivered fine. I would check on when you are going to receive your bike though before booking, in case its longer than you would wish.

Date of experience: July 19, 2021

NN
1 out of 5 stars

A very unhappy experience

A very unhappy experience, it took them a week to organise collection, now I'm told its going to be 2 week plus to deliver.The bike and there depot are only 150 ish miles from me, all tje information I've recieved from them is by me chasing, they have never to date phoned me. So they have my bike and my money and all they are interested in is there issues. Reason they had two van off the road for safty checks and they where very busy dealing with a aution

Date of experience: June 14, 2021

h
5 out of 5 stars

A professional and courtious company

Excellent service. My old banger of an ST1300 arrived with a flat battery and a slightly flat rear tyre making getting on and off the van difficult. Not a problem for the driver who smiled in the face of the challenge. Big thumbs up! 11/10

Date of experience: May 20, 2021

GH
5 out of 5 stars

My First Time !

Hi David I just wanted to drop you and the team a quick note to say a HUGE thank you for delivering my Gilera to my door my deepest Italy ! I’ve never done this before and was sort of in the lap of the gods until I found you guys. The Gilera got delivered yesterday and the whole experience went like clockwork. Thank you all involved and expect another call soon for another one I’m sure !!

Date of experience: May 7, 2021

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