Review summary

MSP - Motorcycle Spare Parts is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Makkelijk

Makkelijk. Snel bezorgd en een goede prijs voor originele onderdelen.

L
Never again

Die Lieferzeit ist höllisch. Obwohl 4-5 Werktage angekündigt waren, wurde diese Zeit deutlich überschritten und ich habe deshalb eine E-Mail zur Stornierung der Bestellung gesendet. Aber es wurde ignoriert, die Bestellung wurde verschickt und ich musste sie zurückschicken. Dafür habe ich sehr hohe Transportkosten bezahlt. Auf meine Bitten (die Bestellung zu stornieren und dann Informationen zur Rücksendung anzufordern) erhielt ich zwischenzeitlich E-Mails ohne jeden Sinn. Die wiederholte Erklärung war, dass sie viele E-Mails erhalten und keine Zeit haben, sie zu lesen. Diese ganze Geschichte dauerte fast 2 Monate. Die Teile sind vermutlich gut, aber an der Lieferzeit und dem Kundenservice gibt es nichts zu bemängeln.

After exploring all Australian Ducati…

After exploring all Australian Ducati suppliers and there ludicrous mark ups its an absolute delight to find and deal with MSP, Reasonable prices even given exchange rate and import duty. Quick and reliable service and grate service, Thanks MSP team.

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Showing 971 - 980 of 996 reviews
c
2 out of 5 stars

Items not necessarily in stock and import duty payable

Other companies list if an item is in stock or not which is a pain if you have made the assumption that they have what they list as not stated otherwise. Other companies manage this. After 2 weeks delay they use Fedex which failed to deliver on the promised date causing me to waste my time changing my plans in order to be in for delivery. Also not mentioned during the buying process is the buyer being liable for import duty, which to be fair is in the terms and conditions, but maybe I have been spoiled by the last few imported goods have been automatically duty paid as part of the international buying experience. Duty status should be shown front and centre if you ship worldwide, not hidden in the terms and conditions Well I know now and am much less likely to use this company again.

Date of experience: October 23, 2024

AK
2 out of 5 stars

Versand erst nach Aufforderung obwohl…

Versand erst nach Aufforderung obwohl die Teile Lagerware waren. Versandkosten für eine Warensendung(2,55€) kostet 6,49€. PS: Die Ware wurde aus Deutschland verschickt, mit der Deutschen Post als Warensendung.

Date of experience: October 21, 2024

PT
5 out of 5 stars

Hallo

Hallo, die bestellte Ware ist pünktlich angekommen und im einwandfreien Zustand. Vielen Dank

Date of experience: October 19, 2024

SF
5 out of 5 stars

Trusty dealer I recommend

Trusty dealer I recommend

Date of experience: October 18, 2024

AL
3 out of 5 stars

BTW niet aftrekbaar

De site en tekeningen zijn heel overzichtelijk. Ook bij problemen is de klantenservice heel behulpzaam! Groot min-punt voor ondernemers in het buitenland: hier moet je wel de BTW betalen en kan je bij gevolgd niet terug krijgen in je eigen boekhouding = puur verlies! (bij alle andere sites gaat dit wel zonder problemen)

Date of experience: October 18, 2024

JB
5 out of 5 stars

TOP Beratung und hohe Qualität der…

TOP Beratung und hohe Qualität der Teile. Vielen Dank.

Date of experience: October 18, 2024

UH
5 out of 5 stars

Wiederholt gut und zuverlässig

Wiederholt guter und zuverlässiger Service. Auf jeden Fall (m)eine Empfehlung.

Date of experience: October 17, 2024

MR
5 out of 5 stars

Hat alles Reibungslos funktioniert.

Hat alles Reibungslos funktioniert.

Date of experience: October 17, 2024

LS
3 out of 5 stars

This is the second cable I’ve had to…

This is the second cable I’ve had to buy, the first one broke after only 10 days of usage

Date of experience: October 17, 2024

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