Review summary

MSP - Motorcycle Spare Parts is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Makkelijk

Makkelijk. Snel bezorgd en een goede prijs voor originele onderdelen.

L
Never again

Die Lieferzeit ist höllisch. Obwohl 4-5 Werktage angekündigt waren, wurde diese Zeit deutlich überschritten und ich habe deshalb eine E-Mail zur Stornierung der Bestellung gesendet. Aber es wurde ignoriert, die Bestellung wurde verschickt und ich musste sie zurückschicken. Dafür habe ich sehr hohe Transportkosten bezahlt. Auf meine Bitten (die Bestellung zu stornieren und dann Informationen zur Rücksendung anzufordern) erhielt ich zwischenzeitlich E-Mails ohne jeden Sinn. Die wiederholte Erklärung war, dass sie viele E-Mails erhalten und keine Zeit haben, sie zu lesen. Diese ganze Geschichte dauerte fast 2 Monate. Die Teile sind vermutlich gut, aber an der Lieferzeit und dem Kundenservice gibt es nichts zu bemängeln.

After exploring all Australian Ducati…

After exploring all Australian Ducati suppliers and there ludicrous mark ups its an absolute delight to find and deal with MSP, Reasonable prices even given exchange rate and import duty. Quick and reliable service and grate service, Thanks MSP team.

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All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
BW
5 out of 5 stars

Preis und Qualität

Super Website, sehr gutes Sortiment

Date of experience: June 26, 2025

D
5 out of 5 stars

Excellent 👌

Excellent 👌

Date of experience: June 26, 2025

TK
5 out of 5 stars

Excellent customer support

They pick the phone up right away, straight forward policies, and pleasent employees! Prices are as they are everywhere else cca... Never easier to refund/cancel an order Highly reccomend

Date of experience: June 26, 2025

U

Uli

US

5 out of 5 stars

Gerne wieder

Problemlose Bestellung der Kawasaki Ersatzteile, zu einem guten Preis. Teile wurden, gut verpackt innerhalb von 5 Tagen von DHL angeliefert. Somit war kein Kontakt zum Service notwendig.

Date of experience: June 25, 2025

HW
5 out of 5 stars

Qualität

Super Preis und Qualität

Date of experience: June 25, 2025

CD
5 out of 5 stars

C'è poco da dire

C'è poco da dire. Chi conosce il proprio mestiere e lo fa con passione è sempre al di sopra di tutto. Veramente professionali e la spedizione è arrivata in pochissimo tempo

Date of experience: June 23, 2025

LR
1 out of 5 stars

Verkeerd onderdeel !

Verkeerd onderdeel !

Date of experience: June 23, 2025

TS
5 out of 5 stars

Swift reply’s (but rather expensive…

Swift reply’s (but rather expensive freight)

Date of experience: June 23, 2025

PC
3 out of 5 stars

all is well when it ends well...

My experience with MSP was so-so. I had a few Vespa spares ordered on May 16, the items arrived on July 1 :( Due to a weird discrepancy between two separate software systems (orders-warehouse), order completion took over 45 days. Once the problem was detected and SOLVED, the delivery was fast (FED-EX priority). Customer service was helpful, we have kept communication active during troubleshooting.

Date of experience: June 23, 2025

-J
5 out of 5 stars

Excelent

Excelent. Thank you

Date of experience: June 22, 2025

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