Review summary

Mobile Phones Direct Ltd receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

D
Person 9n phone is incompetent i asked…

Person 9n phone is incompetent i asked to update my 02 contract now im on 3 not wot was asked for also all I could hear was people in the background laughing and joking The lady was called Tiffany and was absoulte waste of time not happy at all I've been with 02 8 years I told her I was thinking bout leaving but was going to stay as might be handset see said can't do any deals.on 02 then out of no were I.hqve a 3 contract if it's no good it's coming straight back to you I've used mobile phones direct for years and this will be the last time I do

Useful
Share
MD
Great phone and process iPhone 16of changing…

Great phone and process of changing contract was very simple and speedy

Useful
Share
KW
Very good company

Very good company! Easy to order from quick delivery too.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
DB

Great choice of deals on the phone l…

Great choice of deals on the phone l wanted even an upgrade on my O2 account far cheaper than dealing with O2 directly and next day delivery.

Useful
Share
I

It was quick and easy and had no…

It was quick and easy and had no problem with availability and delivery,was delivered fast

Useful
Share
A

I ordered the phone on your phone line…

I ordered the phone on your phone line which was easy to do. I was told i would have to send photo.ID with my address on it which was fair enough. I asked the guy how to do this and he told me that i would be transfered to customers services. I was put on hold for over an hour and eventually a helpful lady answered and helped me through it. I was also promised next day delivery as i had ordered the phone and accessaries before 8pm ie this was about 14-15 pm the call started about 13-00. Phone has not arrived as promised and i think its in the DPD depot in Portlethen so should be here tomorrow. Just disapointed at the lenght of time on the phone waiting and again the delivery has not arrived as stated

Useful
Share
s

New phone and Tariff…

I went on mobile phones direct website and found it very easy to browse through looking for a new phone. The process of ordering a phone and linking it with a phone tariff was very easy and uncomplicated. The whole process was done in less than an hour and the result was very satisfying. Thank you MPD

Useful
Share
IN

An excellent service.

The staff member on phone was very helpful in pointing me towards my best option. The new phone arrived promptly the next day.

Useful
Share
Jt

Very good service

Very good service

Useful
Share
R

Quick service

Quick service

Useful
Share
JG

Excellent service

Excellent service, quick delivery, ordered 6pm and received 10am the next day

Useful
Share
c

used them to buy my last 2 phones and…

used them to buy my last 2 phones and contracts,always easy to use and the best deal i found searching the web,will definitely be using again,thankyou

Useful
Share
AG

All good

All good, easy to choose best package and fast delivery.

Useful
Share
Previous1•••919293•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.