Review summary

Mobile Phones Direct Ltd receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

D
Person 9n phone is incompetent i asked…

Person 9n phone is incompetent i asked to update my 02 contract now im on 3 not wot was asked for also all I could hear was people in the background laughing and joking The lady was called Tiffany and was absoulte waste of time not happy at all I've been with 02 8 years I told her I was thinking bout leaving but was going to stay as might be handset see said can't do any deals.on 02 then out of no were I.hqve a 3 contract if it's no good it's coming straight back to you I've used mobile phones direct for years and this will be the last time I do

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MD
Great phone and process iPhone 16of changing…

Great phone and process of changing contract was very simple and speedy

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KW
Very good company

Very good company! Easy to order from quick delivery too.

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All reviews

1,000 total • Write a review

Showing 901 - 910 of 996 reviews
JS

One world Amazing

One world Amazing

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LT

I never received my order and my phone…

I never received my order and my phone number was transfered across and activated. Therefor it’s left me without any phone at all.

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J

A VERY VERY HAPPY CUSTOMER

Just quick, simple, cheap & im very very pleased with my product. The money ive saved is tremendous, Thankyou😁

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KM

once again brilliant I put my order in…

once again brilliant I put my order in and the phone was delivered the next day, great service

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T

110%

110%…… I had some problems keeping my existing number within the same network - my mistake - so I spoke with Ateeque at Mobile Phones Direct who talked me through the process and organised a fix. We came to a conclusion and Ateeque’s advice was spot on, he put me at ease and has made the whole transaction smooth and painless. Thanks so much!!

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C

Delivery was prompt and phone set up…

Delivery was prompt and phone set up done I would recommend them.

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D

Super quick delivery

I ordered my phone at about 2pm on Saturday and it arrived just before 3pm on Sunday - fantastic service

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S

Good customer service

Good customer service

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CM

Very helpful sales person (sorry

Very helpful sales person (sorry, I can't remember his name)

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DM

Excellent service,fast efficient and…

Excellent service,fast efficient and friendly

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