Unpleasant experience
I've been here twice and both times found the medical staff patronising and egotistical. The receptionist are polite. The follow-up report was not accurate.
Medigold Health has mixed reviews from customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
Sally who I spoke to was very friendly , listened & made me feel at ease. Thank you
Very helpful practitioner who listened and understood my needs. The only criticism is that I had wait 4 weeks to get an ...Read more
The lady I spoke to was very professional and understood my recent absence from work ,she was very easy to talk to and r...Read more
Took time and really listened to me,
I've been here twice and both times found the medical staff patronising and egotistical. The receptionist are polite. The follow-up report was not accurate.
My report was made without taking into consideration or waiting for my hospital test results
Extremely professional and friendly as someone who has never had to use occupational health before I was put at ease immediately
The whole process was easy, especially as my appointment was over the phone, far more convenient than travelling into London!
very polite, respectful and understand my situation
Speaking to confident and knowledgeable and understanding people
The professional asked questions related to my work and health, demonstrated care and empathy leading to recommendations to the employer.
On time, the clinician understood my problem and was kind and considerate when moving my limbs so as not to cause me too much pain.
A helpful and professional service was received. Very happy.
It was refreshing to talk to someone who understood my condition and how it affected me. The nurse I spoke to was very considerate and listened to me.
Excellent , very professional
Delivered training professionally
Feeling that someone was listening to me and giving me time to express my concerns made things a lot better.
Sticking to a time schedule was very good, clear and easy instructions of what I had to do and very helpful and friendly.
The clinician was very professional, polite, and asked how I was coping with my illness. She took time to listen and understand.
I spoke to Jenny mcclean she made me feel relaxed I was treated like a person not a number I felt at ease with the questions she asked and was not rushed to give my answers Jenny conducted the call very professionally
The young man I saw was very good informing me of what he was going to do however my last app before this young man was supposed send me an email about my bad hearing for the doctor I have received nothing
Not great service, told different things from different people. When I did finally get an appointment, I was told I had too many issues for the appointment and needed to rebook. It wasa very long process.
It nice for a change to no that someone was actually listening, rather than telling me how I am feeling.
The clinician was lovely but didn't seem to have any understanding of neuro diversity so her initial report was full of errors and misleading information. This was eventually resolved following my comments in response to the report.
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Medigold Health is a premier occupational health service provider based in the UK, catering to the diverse needs of businesses across the nation. The company specializes in a comprehensive array of services aimed at enhancing employee health and wellbeing, including absence management, employee occupational health assessments, alcohol and drug screening, and a suite of other health and wellbeing support services. Leveraging cutting-edge technology and bespoke solutions, Medigold Health is dedicated to maintaining a healthy workforce for its clients. The clientele of Medigold Health spans from major blue-chip companies to small businesses with fewer than 250 employees, across all sectors. This wide-ranging target market underscores the company's capacity to tailor its occupational health programs to meet the specific needs of each client, ensuring a safer, healthier, and more productive workplace. Medigold Health's team of highly qualified and experienced occupational health professionals positions the company as a leading provider in the UK's occupational health sector, committed to the wellbeing of employees nationwide.
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