Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

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All reviews

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Showing 261 - 270 of 996 reviews
C
5 out of 5 stars

Stress free, hn

Stress free, honest pricing. Mazuma make it easy to recycle your used gadgets. Don’t be fooled in to the higher prices offered by other recyclers as they just knock down their offers to rock bottom. Prompt payment and good communication.

Date of experience: July 2, 2025

SB
5 out of 5 stars

Very easy and straightforward to use

Very easy and straightforward to use. They processed the payment the same day they received the phone, so very happy with the trade.

Date of experience: July 2, 2025

JM
5 out of 5 stars

Very fast service and payment

Very fast service and payment

Date of experience: July 2, 2025

c
5 out of 5 stars

Super quick

Super quick, easy way to get money for old phone

Date of experience: July 2, 2025

NB
5 out of 5 stars

Fantastic service and communication

Fantastic service and communication, I highly recommend them

Date of experience: July 2, 2025

D
5 out of 5 stars

The whole process from beginning to end…

The whole process from beginning to end was simple and I recommend them highly

Date of experience: July 2, 2025

E

Ess

US

5 out of 5 stars

Best company out there

I have been using mazuma for a good few years now. I have always received an excellent service from them. The price they quote me is always the price they pay. Money is in your account the the same day by 1730. Cant fault them.

Date of experience: July 2, 2025

C
1 out of 5 stars

My initial quote of Β£120 was reduced to…

My initial quote of Β£120 was reduced to Β£40 saying that there were deep scratches on the screen. The phone was ALWAYS screen protected and in a case,, it was in PERFECT condition when sent. When I rejected the Β£40 offer it was revised to Β£90 so the scratches had perhaps disappeared? I have used Mazuma a few times in the past but NEVER again!

Date of experience: July 2, 2025

RT
1 out of 5 stars

Crooks

Online offer was Β£115. Reduced to Β£40 due to faults that did not exist. Sky Mobile had already offered me Β£85, having examined the phone. These people are crooks.

Date of experience: July 2, 2025

JS
5 out of 5 stars

Mazuma make selling your phone simple…

Mazuma make selling your phone simple and straight forward, very easy to navigate on website and trunaround to get your money is very quick too.

Date of experience: July 2, 2025

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