Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

LO

Lisa O'Dwyer

5 out of 5 stars
Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

T

Tracy

1 out of 5 stars
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He “generously” — that’s sarcasm — offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

GD

Graeme Downie

5 out of 5 stars
Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total • Write a review

Showing 1 - 10 of 787 reviews
SP
2 out of 5 stars

Don’t listen to budgets

They kept giving us properties that were thousands of pounds out of our budget or taking us to numbers of bedrooms that we said multiple times we didn’t want and then said that we was wasting their time because we didn’t get any of the properties with them even though they showed us none in our price range I also heard them on the phone having the same conversation and issues with other customers which makes me believe it wasn’t just us that had this problem

Date of experience: July 5, 2025

mg
5 out of 5 stars

Anya Carlyle

Thank you Anya for tidying up the finances at the end of a tenancy.

Date of experience: July 3, 2025

R
5 out of 5 stars

Lovely people, quick and efficient service

I wouldn't hesitate to recommend M&P to anyone looking to buy, sell or rent. Truly outstanding service - they handle everything with professionalism and genuine care, which has made the whole process stress-free and efficient.

Date of experience: July 3, 2025

EC
5 out of 5 stars

:) :)

Good communication from our agent Will and the team. They always made it convenient for us to visit the apartment we wanted to purchase and helped us get in with good speed.

Date of experience: July 3, 2025

J
5 out of 5 stars

Great work…

After eight fruitless months with another agent, we asked Marsh & Parsons to take on selling our flat. Result was a successful offer within a fortnight. Great work from Thomas and Will at the Streatham branch.

Date of experience: July 2, 2025

R

Rob

US

5 out of 5 stars

Anya Carlyle - Change of Tenancy

Anya Carlyle was very helpful in speeding up our change of tenancy process. We got an email from the change in tenancy team shortly after speaking to her on the phone.

Date of experience: July 2, 2025

eh
5 out of 5 stars

Roksana did a fantastic job was very helpull, polit and responisve

Roksana did a fantastic job was very helpfull polite and responsive

Date of experience: July 2, 2025

MM
5 out of 5 stars

Very prompt and efficient service from…

Very prompt and efficient service from the team in Fulham, particularly Kisha

Date of experience: July 1, 2025

KN

K N

US

5 out of 5 stars

I’ve had a great experience with Eryk…

I’ve had a great experience with Eryk at Marsh & Parsons. He helped me secure reliable tenants quickly and has managed communication smoothly throughout. Eryk is always responsive and clear, and he works efficiently between me and the tenants to ensure everything runs well. Highly recommend!

Date of experience: June 22, 2025

C
5 out of 5 stars

Roksana is absolutely helpful

Roksana is absolutely helpful, responsive and tries to solve every problem quickly. I am grateful for her help.

Date of experience: June 20, 2025

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