Ultimately got my tickets OK and on…
Ultimately got my tickets OK and on time. They didn’t come and didn’t come. I called customer service and no help. Finally I had to contact original seller and they were able to instruct.
Mark's Tickets is an online ticketing platform that specializes in providing last-minute tickets for a wide range of events, including concerts, sports, and theatrical performances. The company caters to a diverse audience of event-goers looking for access to popular shows and sports events, ensuring that customers can easily find tickets for major artists like Taylor Swift, Beyoncé, and Ed Sheeran, as well as high-profile sports teams such as the Boston Red Sox and Dallas Cowboys. By offering a user-friendly interface, Mark's Tickets enables customers to search for and purchase tickets conveniently, even close to event dates. The platform focuses on delivering timely access to entertainment options in cities like Stockholm, appealing to both local residents and tourists seeking memorable experiences.
Mark's Tickets receives a generally positive reception from customers, with many praising the ease of use and quick ticket delivery. Reviewers frequently highlight the affordability and efficiency of the service, noting that tickets often arrive within minutes and can be easily stored in digital wallets.
However, there are significant complaints regarding hidden fees that surprise customers at checkout, with some feeling misled by the pricing structure. Issues with customer service also arise, as several consumers report difficulties in reaching support and resolving problems with their orders. While many appreciate the quality of the tickets received, the inconsistency in service and communication leaves some feeling frustrated.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 1.0 | 2 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“You cannot get through by phone to this company”
“Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.1 out of 5 (fair) | 2.7 out of 5 (poor) | — | 100 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Mark's Tickets is #3 of 5 on overall rating in this group.
100 reviews of Mark's Tickets. Filter by what matters to you.
Ultimately got my tickets OK and on time. They didn’t come and didn’t come. I called customer service and no help. Finally I had to contact original seller and they were able to instruct.
Great sits and my son loved it
The whole transaction went smoothly!
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Easy and Convenient and I loved how you got a refund right away when the show was sold out or I could not make it
Spent $177 on tickets for a concert. They never got emailed to me so I called and they said the seller no longer had tickets and they would refund me. Then they sent me different tickets an hour after the show started. I called and said it was too late the show started an hour ago... They said too bad and refused to refund my order. Worst company and worst customer service I’ve ever dealt with in my life. AVOID AT ALL COSTS!!!!
The " customer service representatives" were the most rude "people" I've ever encountered in any service industry. They've tied up my account all weekend long. Still no tickets... And of course the price continues to go up daily. If you'd like you be spoken down to, then please go through Marks if you'd like to get what you've paid for go through a different vendor
I have used this Mark's in the past and have had allot of success. There are many tickets sites but I feel that Mark's tickets have been very reliable. I encourage others to give this service a shot you wont regret it. Thank You
Never heard of Mark's Tickets before so it was a gamble on my part. But I was greatly surprised! I got great seats cheaper than any other ticket supplier. I now check Mark's Tickets 1st when looking for tickets to anything I am interested in.
Tickets were everything as promised delivered on time, Prices were competitive and there were many seating options. I was skeptical at first shopping on line, but I am sold on Mark’s now. Great service.
The tickets were exactly what I ordered. Service was good, no problems.
Great deal on tickets. Everything was just as advertised. Will definitely use again.
Mark's Tickets is an online ticketing platform that specializes in providing last-minute tickets for a wide range of events, including concerts, sports, and theatrical performances. The company caters to a diverse audience of event-goers looking for access to popular shows and sports events, ensuring that customers can easily find tickets for major artists like Taylor Swift, Beyoncé, and Ed Sheeran, as well as high-profile sports teams such as the Boston Red Sox and Dallas Cowboys. By offering a user-friendly interface, Mark's Tickets enables customers to search for and purchase tickets conveniently, even close to event dates. The platform focuses on delivering timely access to entertainment options in cities like Stockholm, appealing to both local residents and tourists seeking memorable experiences.
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