Mark's Tickets is an online ticketing platform that specializes in providing last-minute tickets for a wide range of events, including concerts, sports, and theatrical performances. The company caters to a diverse audience of event-goers looking for access to popular shows and sports events, ensuring that customers can easily find tickets for major artists like Taylor Swift, Beyoncé, and Ed Sheeran, as well as high-profile sports teams such as the Boston Red Sox and Dallas Cowboys. By offering a user-friendly interface, Mark's Tickets enables customers to search for and purchase tickets conveniently, even close to event dates. The platform focuses on delivering timely access to entertainment options in cities like Stockholm, appealing to both local residents and tourists seeking memorable experiences.
Mark's Tickets receives a generally positive reception from customers, with many praising the ease of use and quick ticket delivery. Reviewers frequently highlight the affordability and efficiency of the service, noting that tickets often arrive within minutes and can be easily stored in digital wallets.
However, there are significant complaints regarding hidden fees that surprise customers at checkout, with some feeling misled by the pricing structure. Issues with customer service also arise, as several consumers report difficulties in reaching support and resolving problems with their orders. While many appreciate the quality of the tickets received, the inconsistency in service and communication leaves some feeling frustrated.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 1.0 | 2 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | — | 0 |
| Mar 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“You cannot get through by phone to this company”
“Made a ticket purchase but afterwards discovers that the ticket are not for the category that they showed in”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.1 out of 5 (fair) | 2.7 out of 5 (poor) | — | 100 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,002 |
Bottom line: Mark's Tickets is #3 of 5 on overall rating in this group.
100 reviews of Mark's Tickets. Filter by what matters to you.
I used these guys a while ago, but I remember them but the name. Can't forget that name I suppose! I remember that I had zero problems when ordering from them and that I got my concert tickets and got into the show, so it was good!
I've bought from Mark's Tickets three times without any issues at all. The ticket transfer fees are very high, but I'm not sure if Mark's Tickets is taking a cut of those or if that's just what the seller is charging. It would be nice to see what that charge is going to be before I make my order, but if it seems to horrible, I guess I have the right not to finalize the order.
Mark's Tickets has a great service. Availability of tickets is always awesome. The only real issue I have is the excessive amount they charge for service fee's/taxes, etc. (add-on charges). That charge has stopped at least 5-6 concert purchases over the last 6 months. Otherwise great service.
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I purchased Luke Combs tickets. My tickets were promised to me via email on 10/19/22 On Thursday 10/20/22 and still don’t have tickets. I called yesterday and they told me I will get tickets that day. I received tickets 6 hours before event. They were good seats, not what I ordered, but we enjoyed show immensely!
You cannot get through by phone to this company. They will not respond to an email. The voucher they gave me for reds tickets that I purchased last year expired yesterday. They were charging me 24$ a ticket to try and purchase new tickets. At the time they would not refund me my money which I was ok with, thinking I would purchase other tickets not knowing they were price gouging on fees. Once I was contacted by the company this was resolved very quickly and they were very helpful. Thank you.
UPDATE: 4-16-20 Today my credit card was credited with the amount I spent on the CMA festival tickets. I am changing my review from a 1 star to 4 star. I very much appreciate Marks Tickets recognizing that these are unprecedented times and they have my utmost respect. Thank you. Spent $1490.00 on CMA festival tickets. Event was canceled due to COVID-19. But Mark's Tickets is claiming that it is "postponed" until June 2021 so they don't have to refund. It's an annual event, the June 2021 CMA festival was already planned, it's not postponed, it's canceled for 2020. The majority of ticket agencies are giving customers the option to refund or keep the seats for next year. Very frustrating that Mark's Tickets is conducting business in this manner. Edit after response: If the CMA fest 2020 event is "rescheduled" for June 2021... when is the CMA fest 2021? Rescheduled means moved to a new date....so is there now 2 CMA festival in June 2021??? No matter how you try to word it, the CMA fest for 2020 is NOT happening which means it is CANCELLED. Shame on your business for not refunding your customers' money. Especially in a time such as this pandemic. Terrible business practice.
The tickets I bought through Mark's Tickets were genuine and their selection was a good as other secondary markets. My only complaint was that I thought their "service charge" was on the excessive side. But I knew that when I purchased the tickets and I bought them anyway.
Mark's Tickets is an online ticketing platform that specializes in providing last-minute tickets for a wide range of events, including concerts, sports, and theatrical performances. The company caters to a diverse audience of event-goers looking for access to popular shows and sports events, ensuring that customers can easily find tickets for major artists like Taylor Swift, Beyoncé, and Ed Sheeran, as well as high-profile sports teams such as the Boston Red Sox and Dallas Cowboys. By offering a user-friendly interface, Mark's Tickets enables customers to search for and purchase tickets conveniently, even close to event dates. The platform focuses on delivering timely access to entertainment options in cities like Stockholm, appealing to both local residents and tourists seeking memorable experiences.
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