Perfect signal on the back of beyond!
Perfect signal in a location notorious for a poor connection. Thank you! Xx
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2.7
Average
1,000 reviews
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Review summary
Lyca Mobile UK has room for improvement based on customer feedback. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
30Gb gone in 2 hours?????
I purchased a 60Gb bundle for 30 Day, £15. 2 hours later it was gone! How’s that even possible, I was only watching Sky Go?
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Good service I'm happy 😊
Good service I'm happy 😊
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Ordered but never received package
Ordered but never received package
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Company details
Information provided by various external sources
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Website
www.lycamobile.co.ukAll reviews
1,000 total • Write a review
Showing 361 - 370 of 996 reviews
MW
Early days but excellent so far
Early days but excellent so far with speedy delivery and great network signal.
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P
Poorly Informed Website and Rude Support Agent
The website doesn't make it clear that to activate your account you need to purchase a topup NOT a plan bundle. The minimum topup on the Lyca Mobile site is £10 when On Topup offers a £5 minimum. When I called the helpdesk the support agent was unable to make it clear that the topup and bundles were completely separate entities. She ended up cutting the call
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MC
It was very easy and quick to swap…
It was very easy and quick to swap between sims…thanks
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C
Worst mobile service provider ever
Worst mobile service provider ever. If you're considering Lycamobile, I strongly recommend looking elsewhere. Their customer service is painfully slow, taking ages to respond and even longer to resolve complaints. The network coverage is unreliable, often leaving me with poor signal at the worst possible times. On top of that, they have hidden costs that make billing unpredictable, adding to the frustration. To conclude, Lycamobile is literally rubbish. Definitely Would not recommend to anyone!
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