LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Virginia
Virginia
1 reviews
4 months ago
5 out of 5 stars

The Rep was very knowledgeable and…

The Rep was very knowledgeable and patiently explained the device

Helpful?
Stacyb7
Stacyb7
1 reviews
4 months ago
5 out of 5 stars

Survey

The representative listened to all of my concerns, and met them with a product that works best for my needs.

Helpful?
Bridget Boyd
Bridget Boyd
1 reviews
4 months ago
5 out of 5 stars

The agent was patient

The agent was patient, kind and knew about the company and the products.

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Just want I needed

I spoke with Frankie who was wonderful in helping me with the purchase of a medical alert. I was even more grateful when he explained I'd get a discount because of their association with my health insurer. The monthly payment was within my budget. I'm glad I called Life station. Mary S.

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Ben was very nice and professional

Ben was very nice and professional. He took the time to explain the process and answer all my questions. A great experience!

Helpful?
4 months ago
5 out of 5 stars

7/28/25

7/28/25: Friendly person to explain all aspects of the program, prices, and friendly conversation also.

Helpful?
4 months ago
5 out of 5 stars

Jordan was so pleasant

Jordan was so pleasant, helpful and knowledgeable. He took his time making sure I had all my questions answered and was in no rush. He seemed to truly care about my needs and made me feel comfortable about going with this company. I'm excited to get my equipment and know that I will always have help at the push of a button.

Helpful?
Mary Ann
Mary Ann
1 reviews
4 months ago
5 out of 5 stars

Sherry was wonderful

Sherry was wonderful! She was friendly, patient, and knowledgeable. If I were to run my own business again, I would hire her, and I have very high standards for my employees. The only suggestion that I would make is that I would appreciate the opportunity to pay for overnight or two-day delivery. Unfortunately, this service is not currently being offered. Other than that, I give Life Station top marks. I've had it for my dad for six years and it has proven to be a life-saving benefit that gives me peace of mind.

Helpful?
4 months ago
5 out of 5 stars

The customer service representative

The customer service representative, Sherry, was very helpful.

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Candace Cooke
Candace Cooke
1 reviews
4 months ago
5 out of 5 stars

No background noise

No background noise ...no heavy accent ...no talking over..called at the right time..seem to understand my situation....not a hard sell call which I appreciated

Helpful?
4 months ago
5 out of 5 stars

The operator

The operator, Frankie, was very helpful and understanding and considerate of the situation.

Helpful?
Cynthia Burr
Cynthia Burr
1 reviews
4 months ago
5 out of 5 stars

Everything was great

Everything was great, looking forward to knowing that my Mother-Law will be safe.

Helpful?
4 months ago
5 out of 5 stars

Ask for Frankie!! And the service is US based not outsourced!!!!

The main selling point for us was the excellent job that Frankie did in his explanations. He really took the time to explain all the details and was very helpful. He really understood your product and helped us get the right product for our needs. Again an excellent job by Frankie!!!! Another selling point was that your service is not outsourced but direct call to someone in the US.

Helpful?
Janell
Janell
1 reviews
4 months ago
5 out of 5 stars

Your Salman really knew his stuff and…

Your Salman really knew his stuff and was very amiable.

Helpful?
Emil Cesanek
Emil Cesanek
1 reviews
4 months ago
5 out of 5 stars

Very helpful

Very helpful, explained very clearly information about the policy and device.

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Joanne Peck
Joanne Peck
1 reviews
4 months ago
5 out of 5 stars

A very helpful and considerate salesperson.

A very helpful and considerate gentleman helped me work out what might work for me the best. There were multiple interruptions that I had to take care of, and he was considerate enough to hold on while I tended to them.

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customer
customer
1 reviews
4 months ago
5 out of 5 stars

Our service tech did a great job!

Our service tech did a great job!

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customer
customer
1 reviews
4 months ago
4 out of 5 stars

Answered questions and made sure I…

Answered questions and made sure I understood the device and the requirements.

Helpful?
Jill Dobbe
Jill Dobbe
1 reviews
4 months ago
5 out of 5 stars

Good Experience

Friendly, knowledgeable, and easy to understand.

Helpful?
4 months ago
5 out of 5 stars

I have never had a superb experience…

I have never had a superb experience buying into any service i was treated with one of the most kind, thoughtful and friendliest representive. she answered all my concerns. no high pressure to buy. i appreciate that. i was sold with your price and the great exxperience i had.

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