LifeStation

4.666 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.666 out of 5 stars
Excellent
5 out of 5 stars
855
4 out of 5 stars
68
3 out of 5 stars
17
2 out of 5 stars
8
1 out of 5 stars
52
1,000 reviews in total

Review summary

LifeStation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Good person on phone very clear and…

Good person on phone very clear and understanding

0
0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Initially Frankie was great

Initially Frankie was great. He talked slowly and paused often to ask if I had any questions. He explained everything ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The representative was very…

The representative was very knowledgeable and understanding to what we needed this device for.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Medical Alert

The.customer representative was very knowledgeable about the product. All my concerns and questions were dealt with very...Read more

0
0
🔥 High engagement

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Filter by rating:
Jerry Lee
Jerry Lee
1 reviews
4 months ago
1 out of 5 stars

I was told after my purchase that my…

I was told after my purchase that my cost was 48.25 per month but had been told previously that it would be 27.00. Also a friend has spectrum land line but I was told that the reason my cost went up is because spectrum wouldn't pair with your services. And couldn't get a refund even after I asked 5 minutes later until I received the unit and then returned it

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

All my questions and concerns where…

All my questions and concerns where answered in a professional matter. Thanks.

Helpful?
4 months ago
5 out of 5 stars

Sherry my contact person A-1

Sherry my contact person A-1

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Great customer service

Sherry was a wonderful customer service representative, and she explained the systems and payments thoroughly. I'm grateful for a seamless process to ensure my mom's safety.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Very informative and patient

Very informative and patient. I asked a lot of questions! Wanted my mom well taken care of so our whole family and mom has peace of mind.

Helpful?
4 months ago
5 out of 5 stars

Great Service

The service was great,very professional and caring. The service rep was kind and very patient with me as I told her that I had Parkinson’s disease and couldn’t talk very clearly. She was very helpful and kind. Thank you for hiring her.

Helpful?
4 months ago
5 out of 5 stars

The person that I talked with was very…

The person that I talked with was very pleasant to visit with and respected me and what I wanted for my wife

Helpful?
4 months ago
5 out of 5 stars

Thomas was very helpful

Thomas was very helpful

Helpful?
4 months ago
5 out of 5 stars

Great customer service representative

Great customer service representative. She, was very, very helpful.

Helpful?
4 months ago
5 out of 5 stars

Excellent and quick service.

Excellent experience and quick service

Helpful?
4 months ago
5 out of 5 stars

Christina was very helpful and…

Christina was very helpful and pleasant. My experience was five star and I am hopeful my mother will have the same five star experience in her use and communication with Life Station.

Helpful?
4 months ago
5 out of 5 stars

Christina was great

Christina was great. Very helpful and kind.

Helpful?
Ruth Watts
Ruth Watts
1 reviews
4 months ago
5 out of 5 stars

Yates was amazing…

Yates was an amazing and well versed young man. He certainly understands his product and was ready and able to answer all my questions. He is certainly a credit to your company.

Helpful?
Boydeen
Boydeen
1 reviews
4 months ago
5 out of 5 stars

BMA review

The representative was pleasant, helpful and efficent.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

The attention to detail and sticking…

The attention to detail and sticking with us thru the entire signup process. We look forward to good services with your product.

Helpful?
FAITH WILMOT
FAITH WILMOT
1 reviews
4 months ago
5 out of 5 stars

Clear information and reduced price.

Clear information and reduced price.

Helpful?
customer
customer
1 reviews
4 months ago
5 out of 5 stars

Competent friendly service

Competent friendly service

Helpful?
Barbara Adams
Barbara Adams
1 reviews
4 months ago
5 out of 5 stars

Sherry was extremely helpful and…

Sherry was extremely helpful and friendly

Helpful?
doreen
doreen
1 reviews
4 months ago
5 out of 5 stars

very helpful

very helpful, informative, patient and listened to concerns and helped

Helpful?
Peter
Peter
1 reviews
4 months ago
5 out of 5 stars

Know that help is there when you need it most!

Peace of mind for my wife when she is not home. Easy to get help if I need it!

Helpful?

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