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Review summary
Legend Footwear is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Iegends footwear prices are half of what I normally pay for Fitflop flip flops.
delivery was also quick. I was very pleased from ordering them to delivery to me and I will not hesitate to recommend Legends footwear to friends and family
Please be careful with the sizes with this company.
I bought some trainers recently, the size was marked correctly on the box as 9 as were the shoes.
When I put them on initially I thought, these are a snug fit but stupidly continued to wear them thinking that they might stretch. They didn't and after a while I compared them with my old trainers and found that the new ones were quite a bit smaller.
Needless to say that when I contacted legend they said that this was an acceptable difference although this was my third pair of the same trainer and I never had a problem before.
It's my own fault for not returning them straight away but now I'm stuck with an £86 pair of shoes that I can't wear.
So, if anyone has a similar problem with size please return them straight away.
I've ordered a quite few Vivo barefoot shoes, 100% original and they deliver fast. Even if they don't fit, they have a great service when you return provided they are not worn outside. I've been recommended them to a friend and they bought something too. Great company!!
I ordered 3 pairs of fitflop for my wife, the delivery was quick and I was kept fully updated on the progress of it,
Unfortunately due to sizing issues with 2 pairs they were returned, initially I wanted an exchange for a bigger size but due to the products increasing in price I was informed that the exchange wasn't possible and a refund would be issued on return of the unwanted items,
This was done and a refund was issued very quickly,
I will definitely use them again, they are competitively priced and the customer service I received was excellent.
Enttäuschung bei Legend Footwear – Reklamation abgelehnt, mangelhafte Qualität
Ich habe Ende März 2025 ein Paar Mephisto Bradley Lederschuhe bei Legend Footwear bestellt und nach Deutschland liefern lassen.
Nach nur etwa 2,5 Monaten normalem Alltagseinsatz (ca. 300 km zu Fuß, immer mit Schuhspanner, regelmäßig imprägniert) löste sich die Sohle an der Spitze deutlich sichtbar.
Ich habe sofort Bilder geschickt und eine Reklamation beantragt. Leider hat Legend Footwear meine Reklamation abgelehnt mit der Begründung, es handle sich um normalen Verschleiß und keinen Herstellungsfehler. Ein Ersatz oder eine Erstattung wurde mir nicht angeboten.
Eine Schusterin hat mir bestätigt, dass der Schaden nach so kurzer Zeit nicht normaler Verschleiß ist. Sie vermutete, dass es sich um Altware handelt, die nicht optimal gelagert war. Das erklärt, warum der Kleber spröde wurde.
Immerhin konnte der lokale Schuster die Sohle für wenig Geld reparieren – aber bei einem Schuh dieser Preisklasse (Marke Mephisto) erwarte ich nach so kurzer Zeit keine solchen Schäden und vor allem keine Abweisung der Reklamation.
Mein Rat: Kauft hochwertige Schuhe lieber bei einem seriösen Fachhändler oder in einem vertrauenswürdigen deutschen Shop – bei Problemen ist man hier leider ziemlich auf sich gestellt.
I purchased 2 pairs of sandals. The prices were amazing as were the Mephisto products. With a hassle free service , my order arrived much quicker than I had expected, two days. A big 👍 from me.
It was such a relief to have such a straightforward experience. The ordering was easy, the delivery was on time, the product was beautifully packed and was exactly as portrayed in the illustration. The shoes fitted perfectly and are extremely comfortable. Well done. I shall certainly order from you again.
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