I wish i could give it minus stars
I wish i could give it minus stars. My experience with this company has been completely terrible. I wouldn’t even recommend their courses to someone i hated! Please save your time & your money
Learning People receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
I wish i could give it minus stars. My experience with this company has been completely terrible. I wouldn’t even recommend their courses to someone i hated! Please save your time & your money
Correspondence/communication with the student consultant is a concern
Customer service, support, in fact they do everything at its best.
It was nice and easy to join thank you for everyone that helped me get in, cheers. Desto
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So I was looking to get some new certifications and change my current career, I initially had a call with Toby Cowling who really took the time to understand me as an individual and if the course would be a good fit for myself. It must have been at least an hour that we spoke and he was no way pushy or hard selling about getting me enrolled, it seemed to me that he genuinely did care about what would be best for me and took time to explain the different parts of the course and the additional value adds that the Learning People had to offer. I initially couldn’t afford to pay for the full course and he explained that with a initial deposit I could still get part of the government funding that ended today and pay the full balance at the end of the month which has helped me save £700 on the course. I couldn’t speak highly enough of the personable and professional approach that Toby took with me and I would like to thank him for this, whilst hoping management will see this post and give him the appreciation he deserves! Thanks Toby! I can’t wait to get started with my course and see what else you guys have to offer
Date of experience: October 6, 2023
I wanted to cancel my course within a limit of fourteen days of cancellation because it was a totally different field for me and i found it hard to learn. Hambel Goodchild from the student care team helped me a lot. She cancelled my course and requested a full refund. Thank you so much hambel and mark for understanding my circumstances. I highly appreciate it.
Date of experience: October 2, 2023
US
Learning People Australia Unreliable, unethical company, worst customer service. sales person and the student care person try their best to make you pay by giving you wrong contract info. They will respond to your situation: oh death in the family please pay more, oh you going through a hardship we don't care we only see how we can make money by extending your subscription - disgusting They lie to you and deny your exam voucher by stating wrong information and force you to extend the subscription even though you completed the course with passing requirement on the portal. Please do not use them, you won't be far from regretting. ======================================== Thank you for your response, however, why wasn't I called to ask. 1) The first extension was because your learning people portal had changed and could not provide access to the new one, as an issue from your end you gave an extension not because of my situation etc, etc. 2) Next thing 2-month extension I agreed that you gave, but why is it that you deny my exam vouchers for the topics I have completed passing 80%? Why do I again pay for those? Can you answer that, nowhere in the contract or terms and conditions it is mentioned that I cannot ask for an exam voucher for courses I have passed with 80%. My subscription has ended to the portal I don't need access to it I need my exam vouchers for topics/courses I have passed before the subscription ended so I will not pay for those. 3) Also, the exam voucher you said given to me was because you stopped offering the change management foundation course, to avoid paying back to me you guys gave me the voucher so ... please know the complete truth before you respond. Again request you to provide my exam vouchers ethically and not ask money to subscribe to your online portal. Hope to receive a response soon.
Date of experience: September 29, 2023
The consultant who I spoke to was very kind and caring. Getting to know me and my background and making suggestions in courses that would benefit me. She really took the time to discuss and explain all the different options and services. When I had my induction, again, I was really impressed with how clearly I was directed and shown how to navigate the course and all the extra details I can expect.
Date of experience: September 28, 2023
The efforts and support from the NZ team, particularly Jessica Allan, Tamara Dunbar and Mikayla Davison was beyond my expectation. Their instant responses/replies to queries, problem solving and facilitating was great. Jessica always followed up on progress and provided aid if I was experiencing any struggles in my course. Jessica was an absolute pleasure to work with truly felt that she was genuinely invested in my success in my courses. I had been through a number of student care consultants during my experiencewith Learning people. But Jessica really stood out and helped me get it all over the line. Truly grateful to the NZ team
Date of experience: September 22, 2023
I felt really supported from start to finish. The learning people are amazing. Alex Plummer is one of the best people I have met. A big thank you to the Learning people for helping me become a certified Project manager
Date of experience: September 21, 2023
US
BEWARE OF THIS COMPANY!! I signed up for the Comptia Cyber Securty Course @ $5,610. It was a terrible decision and a big waste of money. I found the course material to be outdated, the videos were created several years ago. I complained but they didn’t get back to me till months later. I was told I can’t cancel or get a refund because I’m locked into a contract. This company has no conscience!!
Date of experience: September 20, 2023
US
The depth of materials, including tailored videos, access to numerous textbooks & audio books, step by step lab environments and exam simulations. On top of that there are interactive webinars, which I personally found extremely helpful and no doubt helped me prepare for exams and ultimately pass, (shout out to Jarrel Rivera). Everyone at The Learning People are so helpful, that is what has made the difference with my courses and studying, and made everything value for money. There are plenty of companies out there that promise you qualifications and high salary guarantees, but with The Learning People, the personal touch is what mattered, and they will do all they can to assist you with your learning!
Date of experience: September 20, 2023