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HomeMedia & PublishingLaptop Outlet Reviews
Laptop Outlet logo

Laptop Outlet Reviews

4.516666666666667 out of 5 stars
4.516666666666667 out of 5 stars
4.5
|Excellent|60 reviews

TrustScore

4.5
4.516666666666667 out of 5 stars
Excellent
5 out of 5 stars
49
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
0
1 out of 5 stars
5
60 reviews in total

Review summary

Laptop Outlet receives overwhelmingly positive feedback for its rapid delivery and competitive pricing. Reviewers frequently praise the excellent service, noting that orders are processed quickly and items arrive well-packaged and on time. Many customers express satisfaction with the overall experience, highlighting the straightforward purchasing process and responsive customer support. However, there are some critical comments regarding the quality of refurbished laptops, with one customer reporting significant issues with a purchased ASUS ROG Zephyrus G14, which restarted frequently and performed poorly. Despite these concerns, the majority of consumers appreciate the value and efficiency offered by Laptop Outlet. Overall, the sentiment is largely positive, reflecting a strong reputation for service and pricing.

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Based on reviews, created with AI

See what reviewers are saying

Richard Jones
Richard JonesFeatured

A day ago

5 out of 5 stars

This laptop may be refurbished but to…

This laptop may be refurbished but to look at it you wouldn't know it is. Great condition very fast delivery. Good people to do business with.

Justin Clark
Justin ClarkFeatured

A day ago

5 out of 5 stars

Easy to order and super fast delivery…

Easy to order and super fast delivery of my head set. Price was great and I was very happy with the service

Nicholas Apsey
Nicholas ApseyFeatured

2 days ago

5 out of 5 stars

Item purchased was a great price and…

Item purchased was a great price and delivered promptly

andy cowdell
andy cowdellFeatured

2 days ago

5 out of 5 stars

Acer Iconia M10-11 MediaTek MT8183 4GB RAM 128GB Storage 10.1" Tablet - Rose Gold

Hi I Bought this Acer Iconia M10-11 MediaTek MT8183 4GB RAM 128GB Storage 10.1" Tablet - Rose Gold for my daughter and I am so pleased with it 'cause it does what she wants it to do,She had an older s... See more

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Craig  Boulton
Craig Boulton
1 reviews
21 days ago
5 out of 5 stars

Great value, fast delivery

Great value, fast delivery, excellent experience, would recommend.

Helpful?
John H
John H
1 reviews
22 days ago
5 out of 5 stars

Great pricing, service and delivery!

Simple ordering process with clear information on the website. Pricing was very, very competitive. Delivery was really fast with great packaging (effective, not overdone, sustainable)

Helpful?
Claire
Claire
1 reviews
22 days ago
5 out of 5 stars

Ordered on Christmas Eve so took a…

Ordered on Christmas Eve so took a little while to come obviously but came promptly once business days resumed. Got a Lenovo gaming laptop £100 cheaper than Argos could not be happier with it.

Helpful?
Johnny Davison
Johnny Davison
1 reviews
23 days ago
1 out of 5 stars

Terrible communication following return of faulty product

Bought a refurbished laptop for my sons Xmas present. Great spec and price. Reasonable delivery. Arrived in working order, no visible damage. The laptop lasted one charge, went to recharge and would only load to bios screen. Shortly after, wouldn’t load to that. Spent almost 1 hour on chat requesting a return. Operator repeatedly claimed they were going to send an email of a returns label. After being kept waiting almost an hour one was provided in chat. Sent back next day, DPD tracked. Took them 2 weeks to refund (massive relief). I can accept the risk of refurbished goods however zero communication, no email to confirm received, no email to note was being inspected, no email to confirm refund being processed. Only found out as thankfully used PayPal. Good prices, good delivery, terrible communication.

Helpful?
Tarek EL-ALI
Tarek EL-ALI
1 reviews
23 days ago
5 out of 5 stars

Great Service

Great Service, respond quickly to your queries and delivery was on time even though it was during the holidays. Great service.

Helpful?
Sandie
Sandie
1 reviews
23 days ago
5 out of 5 stars

Quick delivery thank you

Quick delivery thank you

Helpful?
dominic smith
dominic smith
1 reviews
26 days ago
5 out of 5 stars

Really happy with the service

Really happy with the service, excellent company, would highly recommend. Very responsive on the emails as well, especially Harry in the customer support team.

Helpful?

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Hesam
Hesam
1 reviews
27 days ago
5 out of 5 stars

great price

much cheaper

Helpful?
Bambi’s empire
Bambi’s empire
1 reviews
27 days ago
5 out of 5 stars

It’s was amazing

It’s was amazing, looked for what I wanted, ordered it and it came. To be honest I was skeptical because I have never ordered from them before but they were amazing, I ordered my laptop and it came within a couple days.

Helpful?
ALAN WHITELEY
ALAN WHITELEY
1 reviews
28 days ago
5 out of 5 stars

I bought this after a experience with…

I bought this after a experience with dell, and your company has a good reputation for after sales, yes very pleased with my purchase, wish I chose you first thank you

Helpful?
Justin
Justin
1 reviews
28 days ago
3 out of 5 stars

Decent, some improvements could be made

Delivery time was as expected, however inside the package was lacking a lot of padding, there was cushioning at all around the laptop, could've easily been damaged (thankfully wasn't)

Helpful?
Mr simon
Mr simon
1 reviews
28 days ago
5 out of 5 stars

Great

Great. Item and service. So far so good

Helpful?
Khan
Khan
1 reviews
29 days ago
5 out of 5 stars

Good behavior

That was good, and they managed delivery time well, and behave like very good and cool.

Helpful?
Mrs PEARL HARRISON
Mrs PEARL HARRISON
1 reviews
29 days ago
5 out of 5 stars

The staff in sales were brilliant,

The staff in sales were brilliant, kept me well informed, couldn't have been more pleasant and helpful.

Helpful?
Tekka
Tekka
1 reviews
30 days ago
5 out of 5 stars

Cheap price and delivered for free…

Cheap price and delivered for free before Christmas in less than one week from when ordered.

Helpful?
John McLaren
John McLaren
1 reviews
30 days ago
5 out of 5 stars

Excellent price, quality and delivery

New PC ordered, at a great price, was as expected and delivered promptly. Thanks!

Helpful?
Danielle
Danielle
1 reviews
30 days ago
5 out of 5 stars

Looks brand new for a great price!

I purchased a refurbished Samsung Chromebook for my daughter for Christmas. It was in immaculate condition, looks brand new. It was packaged perfectly and for a brilliant price. Very happy with my purchase.

Helpful?
Raffe
Raffe
1 reviews
30 days ago
5 out of 5 stars

Great service

Great service, laptop as expected. Thumbs up!

Helpful?
Callum Watson
Callum Watson
1 reviews
about 1 month ago
5 out of 5 stars

Great Service, shout out to Harry!

Fast delivery, great price and the customer service team were very personable. A massive shout out to Harry for providing me with updates!

Helpful?
David Boldock
David Boldock
1 reviews
about 1 month ago
5 out of 5 stars

Spot on service and rapid delivery

Spot on service and rapid delivery. Will do business in the future with them.

Helpful?
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About Laptop Outlet

Laptop Outlet is a UK-based online retailer specializing in a wide range of technology products, including laptops, gaming PCs, tablets, monitors, and smartphones. The company caters to consumers looking for both new and refurbished tech solutions at competitive prices. With offerings starting from £27.62 for smartphones and £119.99 for laptops, Laptop Outlet aims to provide affordable options for budget-conscious shoppers as well as gaming enthusiasts seeking high-performance equipment. The company's website, www.laptopoutlet.co.uk, features a user-friendly interface that allows customers to easily navigate and find products suited to their needs. Laptop Outlet is committed to customer satisfaction, offering services such as fast delivery, interest-free payment options, and a hassle-free returns policy. Their target market includes everyday consumers, students, and gamers who value both quality and affordability in their tech purchases.

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Media & Publishing