Koi Footwear

4.3875 out of 5 stars
4.4
Great160 reviews

TrustScore

4.4
4.3875 out of 5 stars
Great
5 out of 5 stars
120
4 out of 5 stars
16
3 out of 5 stars
6
2 out of 5 stars
2
1 out of 5 stars
16
160 reviews in total

Review summary

Koi Footwear receives consistently positive reviews. Customers particularly appreciate quality and service, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Sick shoes

Sick shoes. I am between sizes, so I got the size up and an insole. Now they are snug and comfy

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🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Comfortable and Eye catching - what’s not to love

I’ve bought 5 pairs of Koi Boots so far. Absolutely love them, without a doubt the most comfortable boots I’ve worn. I w...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

3rd pair so far!

These are my 3rd pair of koi, platform trainers and every single one are beautiful, comfortable and go great with so man...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Beautiful shoes

Beautiful shoes. Excellent service too.

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0
🔥 High engagement

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Deborah  Clark
Deborah Clark
1 reviews
6 months ago
5 out of 5 stars

I love them shoes

I love the shoes and boots iv purchased. Great choices and amazing style

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Cooper
Cooper
1 reviews
6 months ago
5 out of 5 stars

The shoes are great quality

The shoes are great quality, true to size and shined like mirrors. This femboy loves them.

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Sally Newton
Sally Newton
1 reviews
6 months ago
5 out of 5 stars

Quick delivery

Quick delivery, great quality.

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6 months ago
3 out of 5 stars

Very small fitting

The pair of shoes I ordered were stunning, absolutely perfect … however they were so small, my foot fit inside them, the shoe size wasn’t the issue, it was the width… they were so narrow there was about a 2 inch gap in the zip so there was no way there were fastening comfortably, I did manage to get them fastened but when you can feel your heartbeat in your feet that’s not a good thing, so sadly I had to return them 😭 They are honestly insanely narrow, my feet aren’t wide and because of the material there is absolutely no give in them at all. The refund however was prompt and the return was very straight forward so can’t complain at all really, I’m just sad about the sizing as they were stunning shoes :(

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Bee
Bee
1 reviews
6 months ago
5 out of 5 stars

Amazing shoes

Amazing shoes this is my second pair and they are so high quality and very sturdy for platform shoes!

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6 months ago
5 out of 5 stars

Super service

Super service, fast delivery...purple velvet shoes are simply divine.

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Claudia
Claudia
1 reviews
6 months ago
1 out of 5 stars

Not great at all

The shoes sent for my Christmas present were the wrong shoes entirely. The shoes I bought a few weeks ago were a completely unrealistic proportion, fitting my feet fine but the rest of my legs not at all (I am an average sized woman, not overweight at all).

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6 months ago
5 out of 5 stars

My granddaughter loves the shoes …

My granddaughter loves the shoes and has had them in pink before these are for her prom nite .but she will get lots of wear out of them.

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Emily
Emily
1 reviews
6 months ago
4 out of 5 stars

I LOVE these shoes

I LOVE these shoes. They are so nice and the material is great quality. They are definitely very high so be aware of that, but the size chart is accurate ( I'm ordering from Australia). I would give then 5 stars, but the bottom of the shoes is a tiny bit slippery. Even a tiny bit of grip would have been good but the bottom is pretty flat so you will need to practice wearing them before going out in these shoes. Overall I love then and would 100% recommend!

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6 months ago
5 out of 5 stars

Gorgeous shoes

Gorgeous shoes, comfortable and super cute to wear with dresses

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6 months ago
5 out of 5 stars

Excellent delivery to Greece

Excellent delivery to Greece, excellent Greek courtier partners and excellent customer collation of sizes

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6 months ago
5 out of 5 stars

I'm super happy with this order

I'm super happy with this order! The items are just as described and the price-quality ratio is spot on. Delivery didn’t take too long and the packaging was solid and protective. I’ll definitely buy again from this shop!

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Jessi
Jessi
1 reviews
6 months ago
5 out of 5 stars

A perfekt Dream for Twillight Fans

I'm so happy , perfekt Qualität and so soft . All perfekt on this . And on the size ♡

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Meagan Wren
Meagan Wren
1 reviews
6 months ago
5 out of 5 stars

Fast delivery

Fast delivery, high quality shoes and very comfortable. Able to wear this for hours during a festival

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V.T
V.T
1 reviews
6 months ago
1 out of 5 stars

Robbed my money. Disgusting and awful customer service.

Disgusting and awful. DO NOT order from here. They ROBBED my money & still have NOT ANSWERED my EMAILS since 28th May intentionally to rob & keep my money, despite I have sent multiple of emails. Absolutely horrible and blatantly ignoring emails regarding my lost order and not even giving me a replacement or refund despite I contacted Royal Mail. I ordered 2 pairs of shoes. Black & white mary janes. They didn’t arrive for over 2 weeks. They got lost in shipping. I contacted KOI and they said to contact royal mail to find out if its missing or delayed. Royal mail classed as missing item, and told me to contact KOI to file a claim so I can get a refund or replacement, depending on what I wanted. I wanted a replacement. They told me that to support the claim, they wanted royal mail to provide written confirmation of missing item. So AGAIN I phoned royal mail, and they said KOI does NOT NEED a written confirmation , for KOI to provide claim to give me refund/replacement. They said this is because KOI is their customer for using their delivery service. Once AGAIN, i emailed KOI back regarding this and ever since they HAVE NOT emailed me back at all since 28th May🤷‍♂️ . I even sent multiple emails after waiting 3-5 days inbetween for replies. NO RESPONSES AT ALL. I have not gotten my money back or replacement still. Disgusting people. NEVER ORDER HERE. I will be telling my family and friends about this disgusting company and to never order here if they dont want to be scammed and robbed, and treated like an insect after contacting them to SEEK HELP from KOI about MY OWN PAID 2 ITEMS being lost thats NOT any of MY FAULT.

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Veebs
Veebs
1 reviews
6 months ago
5 out of 5 stars

Gorgeous shoes

Gorgeous shoes! Well made and look exactly like the picture! Packed lovingly too.

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6 months ago
4 out of 5 stars

Amazing shoes

Amazing shoes! The instep is a bit low so they do dig in a bit, but I'm hoping the more I wear them the more comfortable they get!

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6 months ago
5 out of 5 stars

Great shoes, fast delivery

The shoes are well constructed and comfortable, and they were delivered very quickly. I will definitely order from here again.

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Vy Bartz
Vy Bartz
1 reviews
6 months ago
5 out of 5 stars

Great shoes

Great shoes, great team

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Alexander
Alexander
1 reviews
6 months ago
5 out of 5 stars

Esperienza oltremodo positiva…fatti per…

Esperienza oltremodo positiva…fatti per restare. Segnatevi l’indirizzo tra i preferiti…hanno una selezione di prodotti…MUST HAVE!!!

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