Great service
Great service. Unsure of the booking so I made a call and the agent was helpful and communicated clearly.
4.9
Excellent
1,000 reviews
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Review summary
Kenwood Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
very helpful
very helpful, and easy to book
Easy to deal with .
Easy to deal with . and a good price
Good pricing friendly staff and…
Good pricing friendly staff and holidays have been perfect
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.kenwoodtravel.co.uk
All reviews
1,000 total • Write a review
Showing 801 - 810 of 996 reviews
MM
I didn’t like that I gave all our names…
I didn’t like that I gave all our names and told you that there was a wrong second name when I checked them was charged £50 just to change a 2nd name I’m still in the 30 day cooling of period when I could cancel the whole thing not inpressed
Date of experience: September 9, 2024
SM
Lauren is not only helpful but also…
Lauren is not only helpful but also knowledgeable. A very good experience. I will most certainly use Kenwood Travel again. Xxx
Date of experience: September 9, 2024
MK
Excellent service
Our phone call was answered very quickly and the person, Zeb Akhtar, actually knew the hotel we were interested in as he had stayed there several years ago. His advice was practical and helpful. The whole process of booking was quick and efficient.
Date of experience: September 8, 2024
RG
Excellent service
Georgi listened to what we wanted, was knowledgeable about where we wanted to go and had other alternatives too. Very highly recommended.
Date of experience: September 8, 2024
AF
Excellent service
Excellent service , my daughter used this company previously and highly recommended
Date of experience: September 8, 2024
J
Jenny
US
The reason to use Kenwood - Lai is incredible
In a time when anyone can book holidays, there may be a question as to why you would use an agency such as Kenwood. However, my recent experience made it clear why - with less than 24 hours, the airline carrier changed the schedule, which would have prevented us from transferring to our final destination. I emailed Lai, and she was on it - she worked with her contacts to sort out the problem and get us reconfirmed on a different carrier. Lai is a real asset to Kenwood - she listens to what her customers want and designs a suitable holiday. Then, on rare occasions where problems arise, she sorts it out professionally and quickly. As a result of this experience, I will book all future holidays with Lai at Kenwood.
Date of experience: September 8, 2024
MB
Good proactive service from Jit.
Good proactive service from Jit.
Date of experience: September 7, 2024
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