Kent Family Medical - Private GP & Healthcare reviews & trust report
Kent Family Medical is a full-service private health centre and GP located in Kent, dedicated to providing comprehensive healthcare solutions for individuals and families. The company offers a wide range of services, including private GP consultations, health screenings, dietitian services, and specialized care in areas such as cardiology, mental health, and physiotherapy. With a focus on patient comfort and accessibility, Kent Family Medical allows clients to book appointments online, ensuring a convenient healthcare experience.
Catering to a diverse clientele, Kent Family Medical serves both adults and children, addressing various health needs from routine check-ups to urgent medical care. The experienced medical professionals at the centre prioritize patient well-being, as evidenced by positive reviews highlighting their supportive and communicative approach. By offering personalized healthcare services, the company aims to empower families in managing their health effectively.
Kent Family Medical - Private GP & Healthcare has a positive customer experience.
Kent Family Medical consistently receives high praise from its patients, boasting a perfect 5.0 rating across all reviews. Customers highlight the exceptional experience they have during appointments, noting the welcoming and friendly demeanor of the staff, particularly Dr.
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Rebecca Prince. Reviewers appreciate the ample time given during consultations, allowing for thorough discussions of their health concerns without feeling rushed. The ease of booking appointments online and the promptness of service further enhance the overall experience. Many express gratitude for the personalized care and attention they receive, which contrasts sharply with their experiences in the NHS. Overall, Kent Family Medical is celebrated for its caring approach and effective healthcare solutions, making it a highly recommended choice for private medical services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
27
100%
● Low
5.0 / 5 overall
=
27 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
5.0
3
Feb 25
5.0
5
Mar 25
5.0
8
Apr 25
5.0
1
May 25
5.0
3
Jun 25
5.0
3
Jul 25
5.0
1
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
Top praiseof 27 positive reviews
Friendly staff26%
7 mentions
Helpful support26%
7 mentions
Easy to use15%
4 mentions
Fast & efficient11%
3 mentions
“Booked appointment online for the following day, excellent consultation with a friendly GP, prescription issued”
On “Friendly staff” · Jun 27, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Trend
Reviews
Kent Family Medical - Private GP & HealthcareThis company
It was my first visit and I found both the reception and dietician, Helen Hume, very welcoming. My problems were discussed at length and we are working towards a solution. I feel very positive about the outcome and glad I decided to get in touch with them.
Very easy to book. The Doctor listens and gives you plenty of time. Blood tests are taken then and there by the doctor if necessary. So much easier and faster than NHS,
Booked appointment online for the following day, excellent consultation with a friendly GP, prescription issued. All very stress free. I used this service as although my NHS GP is excellent, accessing a routine appointment is very difficult.
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Always an amazing experience here. You feel really valued and they are very good at listening and being helpful. I also really appreciated the prompt report on the appointment to my inbox so I have a record of what was said in the appointment. I imagine this is helpful of you are very forgetful or you need a reminder. Thank you!
Very cheerful.
Explanations were at a level you could understand and helped me understand my condition better
The information given, without any presure, helped me to decide on taking the medication I had been offered.
I did need to ask what an abbreviation meant.
The whole experience was superb. Friendly, kind and understanding reception staff who made you feel valued and respected.
The GP Dr Rebecca Prince was so kind and understanding with a caring attitude.
I am extremely grateful for all their help.
Dr Prince is lovely, so easy to talk to & understanding & was able to suggest an additional drug that might help me.
Also because the appointments are longer than allocated in the NHS there is no hurry & it is a very satisfactory experience.
The staff are extremely welcoming and my consultation was a delightful experience, no rush on time and constantly listening to assess the problems.
I wish I knew of Kent Family Medical before.
The whole experience was great! The doctor made me feel really comfortable and informed me about the processes every step of the way. Most importantly I felt like I was carefully listened to. I will definitely recommend to friends and family.
Dr Prince was so welcoming and really took the time to listen to my concerns. I’ve come away feeling very reassured and would definitely recommend this service. Thank you!
A very successful visit to see Dr Becky Prince , she was reassuring , listened and was empathetic to my Husband’s condition ! We now have a positive plan in place which has given him a better outlook on life ! It’s so good to be listened to , and to come away with positivity ! This wasn’t our first visit to see Dr Prince , every time has given him the peace of mind he needs , as does every patient !
Attended by a professional and knowlegible Dietician
Making appointments are simple. The dietician Helen Hulme was patience and offered sound advises. She took her time and go into depth to explain things. Also follow up with me via email in her own time.
About Kent Family Medical - Private GP & Healthcare
Kent Family Medical is a full-service private health centre and GP located in Kent, dedicated to providing comprehensive healthcare solutions for individuals and families. The company offers a wide range of services, including private GP consultations, health screenings, dietitian services, and specialized care in areas such as cardiology, mental health, and physiotherapy. With a focus on patient comfort and accessibility, Kent Family Medical allows clients to book appointments online, ensuring a convenient healthcare experience.
Catering to a diverse clientele, Kent Family Medical serves both adults and children, addressing various health needs from routine check-ups to urgent medical care. The experienced medical professionals at the centre prioritize patient well-being, as evidenced by positive reviews highlighting their supportive and communicative approach. By offering personalized healthcare services, the company aims to empower families in managing their health effectively.