Kent Family Medical - Private GP & Healthcare reviews & trust report
Kent Family Medical is a full-service private health centre and GP located in Kent, dedicated to providing comprehensive healthcare solutions for individuals and families. The company offers a wide range of services, including private GP consultations, health screenings, dietitian services, and specialized care in areas such as cardiology, mental health, and physiotherapy. With a focus on patient comfort and accessibility, Kent Family Medical allows clients to book appointments online, ensuring a convenient healthcare experience.
Catering to a diverse clientele, Kent Family Medical serves both adults and children, addressing various health needs from routine check-ups to urgent medical care. The experienced medical professionals at the centre prioritize patient well-being, as evidenced by positive reviews highlighting their supportive and communicative approach. By offering personalized healthcare services, the company aims to empower families in managing their health effectively.
Kent Family Medical - Private GP & Healthcare has a positive customer experience.
Kent Family Medical consistently receives high praise from its patients, boasting a perfect 5.0 rating across all reviews. Customers highlight the exceptional experience they have during appointments, noting the welcoming and friendly demeanor of the staff, particularly Dr.
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Rebecca Prince. Reviewers appreciate the ample time given during consultations, allowing for thorough discussions of their health concerns without feeling rushed. The ease of booking appointments online and the promptness of service further enhance the overall experience. Many express gratitude for the personalized care and attention they receive, which contrasts sharply with their experiences in the NHS. Overall, Kent Family Medical is celebrated for its caring approach and effective healthcare solutions, making it a highly recommended choice for private medical services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
27
100%
● Low
5.0 / 5 overall
=
27 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 25
5.0
3
Feb 25
5.0
5
Mar 25
5.0
8
Apr 25
5.0
1
May 25
5.0
3
Jun 25
5.0
3
Jul 25
5.0
1
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
Top praiseof 27 positive reviews
Friendly staff26%
7 mentions
Helpful support26%
7 mentions
Easy to use15%
4 mentions
Fast & efficient11%
3 mentions
“Booked appointment online for the following day, excellent consultation with a friendly GP, prescription issued”
On “Friendly staff” · Jun 27, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
Overall rating and review count for this company and similar companies
Company
Overall
Legit
Service
Trend
Reviews
Kent Family Medical - Private GP & HealthcareThis company
Visiting Kent Family Medical is how a doctor’s appointment should be - friendly, not rushed, nothing is too trivial or too much trouble. Dr Prince is genuinely empathetic and wants to understand and help. If it’s not something she’s fully versed in, she wants to learn more about it so she can help!
Receptionist was friendly and made us welcome,was a little chilly but she said she had trouble with the heaters which she sorted out.
Dr was friendly and funny which helped to make you feel relaxed in her company.
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Booking was easy, confirmation emails helped, easy to find and loads of parking. The GP I saw was excellent of course but the whole experience made me feel so much better about my condition. Just being listened to and being treated with respect, instead of having to battle through numerous hurdles, feeling guilty for even trying, helps massively.
I needed an urgent appointment and they were able to arrange one at very short notice - basically the travel time required for me to be there. Receptionist was super helpful and doctor thorough. Highly recommended
When I arrived there was no one in the pristine waiting room, the Dr arrived 2minutes later. Did a blood test for me and I got the results in 2 days. Gave me a referral - it was all fantastic. If you can afford it. The NHS should be like this.
About Kent Family Medical - Private GP & Healthcare
Kent Family Medical is a full-service private health centre and GP located in Kent, dedicated to providing comprehensive healthcare solutions for individuals and families. The company offers a wide range of services, including private GP consultations, health screenings, dietitian services, and specialized care in areas such as cardiology, mental health, and physiotherapy. With a focus on patient comfort and accessibility, Kent Family Medical allows clients to book appointments online, ensuring a convenient healthcare experience.
Catering to a diverse clientele, Kent Family Medical serves both adults and children, addressing various health needs from routine check-ups to urgent medical care. The experienced medical professionals at the centre prioritize patient well-being, as evidenced by positive reviews highlighting their supportive and communicative approach. By offering personalized healthcare services, the company aims to empower families in managing their health effectively.