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HomeKennCo Insurance Reviews
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KennCo Insurance Reviews

3.2333333333333334 out of 5 stars
3.2333333333333334 out of 5 stars
3.2
|Average|60 reviews

TrustScore

3.2
3.2333333333333334 out of 5 stars
Average
5 out of 5 stars
32
4 out of 5 stars
1
3 out of 5 stars
1
2 out of 5 stars
1
1 out of 5 stars
25
60 reviews in total

Review summary

KennCo Insurance receives a mix of feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the helpful and courteous staff, noting that customer service is often prompt and efficient, with several mentioning quick responses and easy transactions. Positive experiences emphasize the professionalism of the team and the overall value of the insurance products offered. However, a substantial number of complaints point to frustrating experiences, particularly regarding policy management and pricing. Customers express dissatisfaction with rising premiums, poor communication, and difficulties in updating policies, with some reporting long wait times and unresolved issues. Overall, while KennCo has a solid base of satisfied customers, the negative experiences indicate areas that require improvement.

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Based on reviews, created with AI

See what reviewers are saying

Paul Nowak
Paul NowakFeatured

5 months ago

1 out of 5 stars

Lost my policy

Im trying update my policy with a new car but they cant find my policy, I sent them scan of my certificate they still cant find it blaming IT issues!!! its been few days now they are saying that will... See more

Chloe C
Chloe CFeatured

6 months ago

2 out of 5 stars

Every year my policy goes up in price

Every year my policy goes up in price. I’ve never had a claim or penalty points. Each year they say there’s nothing they can do and come up with an excuse as to why it’s increasing. Got a really good... See more

Mr bernard clarke
Mr bernard clarkeFeatured

6 months ago

5 out of 5 stars

Easy transaction

Easy transaction, reasonably priced great customer service Very helpful. Would definitely recommend

noel
noelFeatured

6 months ago

1 out of 5 stars

I recently got a quote from them

I recently got a quote from them, couldn't believe my eyes, Double the price I was paying with others, no way its justifies that price, ill defenitly will be avoiding,,

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Paul Nowak
Paul Nowak
1 reviews
Featured
6 months ago
1 out of 5 stars

Lost my policy

Im trying update my policy with a new car but they cant find my policy, I sent them scan of my certificate they still cant find it blaming IT issues!!! its been few days now they are saying that will call me back but they dont and ignore my emails, stay away better pay few quid extra and go with some big name like FBD or Allianz

Helpful?
Chloe C
Chloe C
1 reviews
Featured
6 months ago
2 out of 5 stars

Every year my policy goes up in price

Every year my policy goes up in price. I’ve never had a claim or penalty points. Each year they say there’s nothing they can do and come up with an excuse as to why it’s increasing. Got a really good quote with much better insurance perks with OutInsurance.

Helpful?
Mr bernard clarke
Mr bernard clarke
1 reviews
Featured
6 months ago
5 out of 5 stars

Easy transaction

Easy transaction, reasonably priced great customer service Very helpful. Would definitely recommend

Helpful?
noel
noel
1 reviews
Featured
6 months ago
1 out of 5 stars

I recently got a quote from them

I recently got a quote from them, couldn't believe my eyes, Double the price I was paying with others, no way its justifies that price, ill defenitly will be avoiding,,

Helpful?
Dawood Jamal
Dawood Jamal
1 reviews
7 months ago
3 out of 5 stars

Not that perfect .

Not that perfect .

Helpful?
sam carter
sam carter
1 reviews
8 months ago
1 out of 5 stars

After many year with Kennco

After many year with Kennco, I can confirm that it is a terrible company. Avoid. For just a little more, you can be with a better insurer. Just avoid Kennco

Helpful?
Nigel Ray
Nigel Ray
1 reviews
9 months ago
5 out of 5 stars

I've been using kennco insurance now…

I've been using kennco insurance now for a number of years and they are fantastic to deal with. The customer service is always on point and everything I need help with they sort it straight away. I have even switched my wife and a few friends over to them as well. Any time I haven't been able to get the full deposit they have taken a smaller percentage and added the remaining to my monthly payments to help me out. My renewal is due in September and I will definitely be renewing with them. A1 service.

Helpful?

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Nikita
Nikita
1 reviews
10 months ago
1 out of 5 stars

Extremely bad service

Extremely bad service. I was insured with Kennco for years, I recently bought a new car and rang to get it insured, they said they would not insure me because my new car was not on their system. So I had no choice but to go with another insurance company. The new insurance company requested a history of claims cert and Kennco refused to send it to me, this went on for weeks and I literally could not get insured because they wouldn't send me the history of claims cert - which is apparently a standard letter to request. Still to this day I cannot get the letter off them as they are being so difficult, there is absolutely no reason why they couldn't have just helped me to get my insurance sorted, they kept refusing as they said it's not needed. The worst customer service I have ever dealt with. I would avoid this insurance company at all costs.

Helpful?
Pat Kitson
Pat Kitson
1 reviews
10 months ago
5 out of 5 stars

Great company , great people, great serviceS

Professional way my issue was handled

Helpful?
Lidiya Dvorakovska
Lidiya Dvorakovska
1 reviews
10 months ago
5 out of 5 stars

Great service

Great service. Quick response. Helpful staff. Easy to understand

Helpful?
Ariah
Ariah
1 reviews
10 months ago
5 out of 5 stars

Best company that I can never compared…

Best company that I can never compared to any other I have been with them since 2016 to date no regrets...U rock lads!!!

Helpful?
Veronica Stewart
Veronica Stewart
1 reviews
11 months ago
5 out of 5 stars

Absolutely brilliant for first time driver and if you’ve driven a company car for years and want insurance in your own name

Absolutely brilliant I had a company car for 5 years, 2015 to 2020 all other insurance companies quoted extortionate prices to get insurance on a car in my name KennCo gave me fully comprehensive policy at a great price. My 19 year old daughter - first car insurance - she was quoted €3,000 from other companies KennCo have her a fully comprehensive policy for €1,500 - gave her a reduction for her driving lessons, they classed her lessons as 1 year claims free.. no other company did this…

Helpful?
Anne Railton
Anne Railton
1 reviews
11 months ago
1 out of 5 stars

Unacceptable delays

Unacceptable delays, poor communication & an overall lack of coordination between chill insurance, Kennco & Axa. Since initiating the claim l have spent countless hours on telephone hold, passed from one representative to another without resolution. Despite years of deligently paying my premiums. I now feel as though am being treated as an inconvenience than as a valued policyholder. One particular distressing aspect of this process has been the issue of a courtesy car. Shocked to be told by Axa an not entitled to one & that this should have been explained By Kennco. This was never made clear to me. As a customer l expect transparency & support especially during such a stressful time. Being without a vehicle while waiting on a decision on whether my car is repairable or a write off adds unnecessary pressure to an already difficult situation. The overall handling of my case has left me feeling utterly let down by the entire process. DAMN FRUSTRATED.

Helpful?
David Romonti
David Romonti
1 reviews
12 months ago
1 out of 5 stars

Absolutely appalling

Absolutely useless , i wanted to change my car couple months before my year ended but they tell me I can’t get insured on the vehicle i wanted although i was getting quoted by them on Chill insurance, give them proof of the quote and they keep making up bullshit and lies that they need more and more proof even though i sent them all they need , horrible experience overall with them , I don’t recommend this insurance for absolutely anyone.

Helpful?
Erin Oconnell
Erin Oconnell
1 reviews
12 months ago
1 out of 5 stars

Not impressed with kennco they are…

Not impressed with kennco they are liars and shove you about this is going on since the 17th of jan I still haven't got my insurance documents never again I was with them through a broker never direct joke of a company not professional

Helpful?
Lindsay Stacey Byrne
Lindsay Stacey Byrne
1 reviews
12 months ago
5 out of 5 stars

Pleasant experience of a High standard

I recently had car insurance issues I was concerned about but upon contact with KennCo I was relieved… as my concerns were addressed efficiently with professionalism and a highly commendable phone manner from Ann Kelly. She gave very helpful advice, solid knowledge and an overall understanding in relation to my issue. Very grateful and much appreciated. A credit to your team. Thank you!

Helpful?
Dominik Antoniak
Dominik Antoniak
1 reviews
12 months ago
1 out of 5 stars

Unhelpful sales team

Sales agent named Aaron, very unhelpful and cheeky, agent ended the call before even starting the quote.

Helpful?
Paula.
Paula.
1 reviews
about 1 year ago
5 out of 5 stars

I was having issues with my previous…

I was having issues with my previous insurance that couldn't provide a full years no claims because I changed to Kenco after about 8 months. I delt with One outstanding young man called Trevor Conyard who sorted out my insurance within minutes after multiple calls to other agents in Kenco that couldn't sort out the issues. Thank you so so much Trevor you were fantastic to deal with especially after weeks of what was an extremely stressful process before you sorted it all out in a flash! 100% recommend dealing with Trevor! Regards Paula.

Helpful?
Ryan Casey
Ryan Casey
1 reviews
about 1 year ago
5 out of 5 stars

Easy To Deal With

Easy to deal with, bought online, and got certificate fast.

Helpful?
David
David
1 reviews
about 1 year ago
5 out of 5 stars

I found Megan and any of the staff I…

I found Megan and any of the staff I dealt with in KennCo to be helpful , courteous and on the customer's side . I will definitely renew with them if I can. Special thanks to Megan for her assistance in my case. David Norris

Helpful?
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About KennCo Insurance

KennCo Insurance is a 100% Irish-owned insurance provider that specializes in a wide range of insurance products tailored to meet the diverse needs of its customers. With a team of over 50 staff members, the company offers comprehensive car insurance, home insurance, travel insurance, and commercial van insurance, ensuring that clients can find suitable coverage for their individual requirements. The company caters to a variety of customers, including individuals, families, and businesses seeking reliable and tailored insurance solutions. KennCo Insurance emphasizes service, stability, and security, aiming to provide efficient and effective support throughout the insurance process. With a commitment to customer satisfaction, KennCo Insurance strives to address the specific needs of its clientele while maintaining competitive pricing for its insurance offerings.

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