Well pleased with the service I…
Well pleased with the service I received and the the price I paid for my travel insurance.
4.4
Great
761 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
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Based on reviews, created with AISee what reviewers are saying
Reliable Travel insurance
I find it easier to read and answer questions online as it is made clear
Use Just Travel - they are GOOD.
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
Easy to use and very well priced.
Easy to use and very well priced.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.justtravelcover.com
All reviews
761 total • Write a review
Showing 681 - 690 of 757 reviews
JC
Despite changing the dates of my trip…
Despite changing the dates of my trip on 3 occasions your staff treated me patiently and with respect. They also had to explain where to find my endorsement to print off for my visa application. 5***** treatment all the way
Date of experience: November 13, 2018
MS
Mrs S
US
Beware if you want to claim for a mobile phone
Seemed like a bargain until I made a claim. They refused to honour a claim for a lost mobile phone claiming they didn't cover them- but that tiny small print was on page 15 and on the front page it offered cover for "personal items and valuables" with no indication that phones weren't covered. Sneaky. Had I know they were like this about phones I would never have used them. I also was unimpressed by their communication response time and the bored sounding woman who eventually answered my phone call.
Date of experience: October 31, 2018
AL
You have to go over the same questions…
You have to go over the same questions every time even when there’s only a few months between policies being booked,if records were maintained say for a year cut off a simple any change question would suffice?Also my policy price has steadily increased during a claim free four year period of booking twice a year sometimes three for the same location.Isnt it usual for it to decrease with no claim,loyalty,etc?
Date of experience: October 29, 2018
DD
I booked with this company to travel to… dont touch it.
I booked with this company to travel to Scotland. unfortunately I injured my knee so had to cancel the week. I was sent the wrong address for the forms that I printed off costing some £1.50 plus postage. Their insurance company ( they are just brokers !! ) passed me to Rightpath in Croydon. they didnt receive the forms because they had moved offices ! so a week , and forms wasted. printed the whole lot off again and sent to the correct address on Rochford. they managed to " lose " these again. so more time wasted without any settlement. A third lot of forms went recorded delivery ! more cost. weeks have gone by, whilst they " lose " bank details etc. after a month, no claim settled. dont touch thiese companies. your contract may be with Just Travel, but they are not the insurance company should you need to make a claim. bad enough dealing with hospitals and pain without all this added aggro. find another insurance company for your travel.
Date of experience: October 15, 2018
LE
Excellent service
Very helpful - made sure we had the best cover just Excellent service - would recommend
Date of experience: October 8, 2018
SL
Good for customers over 70 of age
Very easy on line travel insurance. Good value for money.
Date of experience: October 1, 2018
Mm
As they talked me through everything…
As they talked me through everything and was impressed with the outcome and the price highly recommended
Date of experience: October 1, 2018
JA
fo the second time in 2018 Just Travel…
fo the second time in 2018 Just Travel have come up with a very good package,Thanks again
Date of experience: October 1, 2018
MH
Always helpful
Always helpful. Ready to give alternatives. Used for a number of years.
Date of experience: October 1, 2018
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