Well pleased with the service I…
Well pleased with the service I received and the the price I paid for my travel insurance.
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4.4
Great
761 reviews
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💬Hasn't replied to negative reviews
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Review summary
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
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Based on reviews, created with AISee what reviewers are saying
Reliable Travel insurance
I find it easier to read and answer questions online as it is made clear
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Use Just Travel - they are GOOD.
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
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Easy to use and very well priced.
Easy to use and very well priced.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.justtravelcover.com
All reviews
761 total • Write a review
Showing 281 - 290 of 757 reviews
ML
We have not gone abroad yet,so we do…
We have not gone abroad yet,so we do not know if insurance needed or not.Easy to fill in.
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MD
Excellent service from Just Travel…
Excellent service from Just Travel quick, easy and explained by Katie and good price couldn't make it any easier
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ML
Very helpful
Very helpful. Clear explanation of the policy and was at a very good price.
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cr
Rebecca was very professional and…
Rebecca was very professional and explained all that I needed to know
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M(
annual multi-trip insurance with AIG: claim declined!
I bought annual multi-trip insurance through JustTravelCover who obtained my cover from AIG. Cover started 1st day of my holiday. I caught Covid-19 a few days before travelling, cancelled my flight to obtain proof of cancellation from airline Jet2. AIG declined my claim because I cancelled when I received a positive PCR test result (7 days before departure). I think this is what any traveller would have done but JustTravelCover took AIG's side - supporting their declining my claim. update: The UK Financial Ombudsman considered this case and the supported AIG's claim rejection. My advice remains: don't buy travel insurance from JustTravelCover - especially if the cover is to be provided by AIG!
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MT
the person I spoke to was very helpful
the person I spoke to was very helpful, I did however ask for confirmation of my insurance to be posted out and this hasn't happened so far. Could I please have a copy posted out to me? Thank you
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MP
Excellent service and easy to use…
Excellent service and easy to use website, when I spoke to staff they sorted my query with no issues . Will use again
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SS
Great value for annual cover
Quick and easy to use website with straightforward detail of the policy. Annual cover is great value.
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CD
As a returning customer I knew that I…
As a returning customer I knew that I would receive good service based on past experience. On this occasion I encountered some problems completing my details online but was able to rectify this by phone. It took me some time (and two attempts) to reach you by phone. That said, I am happy with the outcome.
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MS
Easy process
I was unsure whether we would be able to get travel insurance easily as both my husband and I have complex medical issues. I need not have worried as Just Travel made it effortless.
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