JU
Just Travel Cover
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annual multi-trip insurance with AIG: claim declined!
I bought annual multi-trip insurance through JustTravelCover who obtained my cover from AIG. Cover started 1st day of my holiday. I caught Covid-19 a few days before travelling, cancelled my flight to obtain proof of cancellation from airline Jet2. AIG declined my claim because I cancelled when I received a positive PCR test result (7 days before departure). I think this is what any traveller would have done but JustTravelCover took AIG's side - supporting their declining my claim. update: The UK Financial Ombudsman considered this case and the supported AIG's claim rejection. My advice remains: don't buy travel insurance from JustTravelCover - especially if the cover is to be provided by AIG!