Well pleased with the service I…
Well pleased with the service I received and the the price I paid for my travel insurance.
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
Well pleased with the service I received and the the price I paid for my travel insurance.
I find it easier to read and answer questions online as it is made clear
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
Easy to use and very well priced.
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www.justtravelcover.com761 total • Write a review
Booked a cruise and was told by the cruise company I wouldn’t be allowed on board unless I had insurance. They recommended Just Travel cover. I paid over £800 for the cover. When on board I became ill and visited the doctor twice. Back home I put in a claim to recover the money I paid for the Doctor’s bill. The insurance company won’t allow me to make a claim until I show them proof that I paid the bill. Unfortunately I didn’t receive a bill from the cruise company. At the end of the trip they take the money from your credit card to cover any extras. I contacted the cruise company to get a copy of proof of payment an they have ignored me twice. I then contacted the sales agent that sold me the cruise who promised to help me , only after I placed a review on trust pilot, they have done nothing whatsoever, the whole thing is disgraceful. Avoid this company, they are very good at taking your money but when it comes to paying out on a claim, forget it. They should be closed down and have their license revoked.
Date of experience: April 27, 2023
I was lucky wnough to find an extremely helpful adviser (Paul) - he was helpful and efficient, unlike the first person I spoke to, who was no help at all! However, I am asked to comment on my recent experience, which was excellent.
Date of experience: April 27, 2023
Quick response good explinations and more competative prices than sime companies i called for cruise insurance
Date of experience: April 19, 2023
Kayleigh who took my phone call was friendly, helpful and very efficient. Have used just travel before and find the prices excellent.
Date of experience: April 14, 2023
As I had answered "yes" to a couple of medical questions I had to contact by phone. I spoke to Destiny. She was friendly, very helpful and efficient. Got me a great price for a very good policy.
Date of experience: April 14, 2023
A quick efficient service at a reasonable price Many thanks
Date of experience: April 14, 2023