goede service
correcte opvolging afspraak, bestelling zeer goed verpakt

Joris Ide is a prominent international company specializing in the steel industry, with a strong presence in over 15 countries. The company has built a reputation for providing innovative and customized steel solutions tailored to various sectors, including agriculture, commercial, industrial, and residential markets. With over 30 years of experience, Joris Ide focuses on meeting the diverse needs of its customers through high-quality products and reliable service. The company's product range includes steel structures and facades designed to enhance construction projects, offering sustainable and efficient solutions. Joris Ide is committed to continuous growth and evolution, supported by a team of skilled professionals dedicated to upholding strong values and customer promises. As a one-stop shop for steel solutions, Joris Ide aims to bring projects to the next level while maintaining a focus on innovation and sustainability.
Reviewers generally express high satisfaction with Joris Ide, highlighting the excellent service and efficient ordering process. Many customers appreciate the friendly and responsive staff, noting that issues are resolved quickly, such as a delivery error that was corrected within days.
The website is described as user-friendly, making it easy to place orders without complications. However, there are a few critical voices that mention disappointing experiences, particularly regarding service and accountability, with one reviewer stating they faced a lack of responsibility from the company. Despite these isolated complaints, the overall sentiment remains overwhelmingly positive, with many praising the quality of materials and timely deliveries. Overall, Joris Ide is viewed favorably by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 131 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.7 | 3 |
| Aug 24 | 4.3 | 4 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.0 | 4 |
| Dec 24 | 4.0 | 4 |
| Jan 25 | — | 0 |
| Feb 25 | 4.7 | 3 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 3.7 | 3 |
| May 25 | 5.0 | 1 |
| Jun 25 | 4.8 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“Goeie service ze bellen steeds terug en hepen je super goed”
“Zeer teleurstellende ervaring – geen service, geen verantwoordelijkheid Onze ervaring met Joris Ide was ronduit tele...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Building Materials.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | +3% | 131 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | 35 |
Bottom line: Joris Ide is #5 of 5 on overall rating in this group. On service, Builders Emporium scores higher (5.0 vs 4.6).
131 reviews of Joris Ide. Filter by what matters to you.
correcte opvolging afspraak, bestelling zeer goed verpakt
Vlot en correct.
Heel Klantgericht vriendelijk onthaal goede service en top materiaal als ik terug zulke spullen nodig heb 1adres Joris Ide top bedrijf
Correct en vlot
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De dakpanplaten van deze firma zijn waardeloos. Net zoals hun respect naar de klanten toe. Reeds eerder een revieuw geschreven over de dakpanplaten die na 14 jaar afpellen. Via de revieuw werd me gevraagd om hen te contacteren en verder niets meer...Verschillende telefoons gepleegd en mails geschreven, waarbij ik aangaf geen enkele compensatie te willen van hen, doch enkel professioneel advies, hoe ik dit probleem als klant het beste kan oplossen...zelfs dat doen ze niet...respectloosheid naar de klant toe, of zelf geen oplossing weten over hun falend product??? Wie zal het zeggen???
Al enkele keren gekocht, zowel via de webshop als aan de balie. De webshop is overzichtelijk, de chat is vlot bereikbaar en je krijgt goed advies. Aan de toonbank zelf ook goed geholpen incl. advies (zelfs voor erg kleine particuliere bestellingen ... ). Ik kan niet onmiddellijk negatieve opmerkingen geven.
Top bedrijf !
Geleverd produkt was beschadigd door vrachtwagenbestuurder
Perfecte service.
Persoonlijk contact, q&a, pro actief kleurverschil melden in bestelling
Visite du site agréable et choix des produits très facile. Composition de son panier sans problème, paiement sécurisé et programmation de livraison au top. Le jour de livraison, à 8h55 le livreur, avec son manitou était devant la porte avec un large sourire. Je ne suis pas certain d’avoir rencontré une Société aussi compétente dans ma carrière. Ils méritent cinq étoiles sans problème. Je recommande vivement.
Vlotte online bestelling, vooraf te betalen. Levering werd vlot maar wel last minute ingepland en werd professioneel afgehandeld. De kosten die daarvoor werden aangerekend zijn (voor kleine leveringen althans) buiten proportioneel. In mijn geval 227 euro excl btw op totaalbedrag van 611 euro. Alle producten waren in de levering aanwezig en goed beschermd (lees: ingepakt), aftekenen voor goede ontvangst noodzakelijk, maar tijd om alles uit te pakken om de producten te keuren is er natuurlijk niet. Als ik naderhand (in mijn geval zaten er enige weken tussen) echter het pakket opende, waren er vele diepe krassen op te merken op verschillende van de onderdelen (bescherming lakwerk en onderliggend lakwerk beschadigd). Gezien er in mijn geval enkele weken zaten tussen de levering en het openen van het pakket en ik de producten op dat ogenblik nodig had, heb ik ze niet (willen/kunnen) terugsturen. Ik heb het zelf bijgewerkt door al deze beschadigingen handmatig bij te werken.
Correcte levering en goede prijs/kwaliteit
Joris Ide is a prominent international company specializing in the steel industry, with a strong presence in over 15 countries. The company has built a reputation for providing innovative and customized steel solutions tailored to various sectors, including agriculture, commercial, industrial, and residential markets. With over 30 years of experience, Joris Ide focuses on meeting the diverse needs of its customers through high-quality products and reliable service. The company's product range includes steel structures and facades designed to enhance construction projects, offering sustainable and efficient solutions. Joris Ide is committed to continuous growth and evolution, supported by a team of skilled professionals dedicated to upholding strong values and customer promises. As a one-stop shop for steel solutions, Joris Ide aims to bring projects to the next level while maintaining a focus on innovation and sustainability.
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