Is John Lewis Money a legitimate company?
Yes, John Lewis Money is a legitimate company with a strong reputation, backed by numerous verified customer reviews and a high overall rating of 4.5/5 based on customer experiences.

John Lewis Money is a financial services provider that specializes in offering a range of insurance products. The company operates under the reputable John Lewis brand and aims to deliver peace of mind to its customers through comprehensive coverage options. Services offered include home insurance, travel insurance, and car insurance, designed to meet the diverse needs of individuals and families seeking reliable protection for their assets and well-being. Targeting a broad audience, John Lewis Money appeals to consumers who value trust and quality in financial services. By leveraging the established John Lewis brand, the company seeks to provide transparent insurance solutions that help customers navigate the complexities of insurance coverage. With a focus on customer satisfaction, John Lewis Money aims to foster confidence among its users by delivering straightforward and accessible insurance policies. For more information, visit www.johnlewisfinance.com.
Reviewers consistently report positive experiences with John Lewis Money. Customers often highlight service, easy, good, rate.
Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Yesterday I bought some Milk, Both were very easy”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: John Lewis Money is #3 of 5 on overall rating in this group.
60 reviews of John Lewis Money. Filter by what matters to you.
Over a year ago
I brought some euro, no big deal. Yesterday I bought some Milk, Both were very easy. But for milk you do not need Photo ID. Getting these emails are a pain in the Bottom.
Over a year ago
It was very easy to order the forgien currency online. Good exchange rate as well, quick delivery to store of my choice. However, a greater demonination of different value of notes would have been bet... See more
Over a year ago
I am happy to leave a review - but only if it’s anonymised Courteous and friendly service - efficient and helpful located in a safe environment
Over a year ago
Very helpful polite lady that served me.
Quick answers to the questions people ask most.
Yes, John Lewis Money is a legitimate company with a strong reputation, backed by numerous verified customer reviews and a high overall rating of 4.5/5 based on customer experiences.
No, John Lewis Money is not a scam. The platform features a variety of verified reviews that highlight positive customer experiences, indicating it is safe to use.
John Lewis Money primarily offers travel currency exchange services, allowing customers to order foreign currency online for convenient pickup or delivery.
John Lewis Money accepts various payment methods online, ensuring a smooth transaction process for customers ordering currency.
Customers can reach out to John Lewis Money's customer support through their website, where they provide contact details for inquiries or assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I brought some euro, no big deal. Yesterday I bought some Milk, Both were very easy. But for milk you do not need Photo ID. Getting these emails are a pain in the Bottom.
It was very easy to order the forgien currency online. Good exchange rate as well, quick delivery to store of my choice. However, a greater demonination of different value of notes would have been better than all one value
I am happy to leave a review - but only if it’s anonymised Courteous and friendly service - efficient and helpful located in a safe environment
Very helpful polite lady that served me.
Very simple to place an order .. very smooth process … use John Lewis every time. Flexible pickup/ delivery options available and exchange rates are good too!
Easy online order .. competitive rate and delivered by Royal Mail on a day of choice. Great service
Excellent service, fast delivery and best rate out of all I checked.
Simple to order, everything straightforward! Money arrived by registered post, 2 days later. Excellent service. Wouldn’t hesitate to recommend their online service.
Great service from John Lewis for holiday money, rate was competitive and very convenient to collect at my local Waitrose store.
Marks and Spencer do it better as they do not give you so many $50 Euro notes. However it was a slick service and the money arrived when it said it would at the store.
A very competitive rate ( viewed a few travel money sites) above all I trust John Lewis and their rate was very competitive. Definitely use again, polite helpful staff at welcome desk and a very quick collection.
Excellent in and out within ten minutes with a good exchange rate.
Easy to use website. Fast collection service. Good rate of exchange.
Arrived as promised, with a good mixture of denominations.
The staff were helpful and efficient. I enjoyed £5 off with a John Lewis reward!!
John Lewis Money is a financial services provider that specializes in offering a range of insurance products. The company operates under the reputable John Lewis brand and aims to deliver peace of mind to its customers through comprehensive coverage options. Services offered include home insurance, travel insurance, and car insurance, designed to meet the diverse needs of individuals and families seeking reliable protection for their assets and well-being. Targeting a broad audience, John Lewis Money appeals to consumers who value trust and quality in financial services. By leveraging the established John Lewis brand, the company seeks to provide transparent insurance solutions that help customers navigate the complexities of insurance coverage. With a focus on customer satisfaction, John Lewis Money aims to foster confidence among its users by delivering straightforward and accessible insurance policies. For more information, visit www.johnlewisfinance.com.
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