Good rate but I was not informed that…
Good rate but I was not informed that money was ready for collection at scheduled pick-up point.

John Lewis Money is a financial services provider that specializes in offering a range of insurance products. The company operates under the reputable John Lewis brand and aims to deliver peace of mind to its customers through comprehensive coverage options. Services offered include home insurance, travel insurance, and car insurance, designed to meet the diverse needs of individuals and families seeking reliable protection for their assets and well-being. Targeting a broad audience, John Lewis Money appeals to consumers who value trust and quality in financial services. By leveraging the established John Lewis brand, the company seeks to provide transparent insurance solutions that help customers navigate the complexities of insurance coverage. With a focus on customer satisfaction, John Lewis Money aims to foster confidence among its users by delivering straightforward and accessible insurance policies. For more information, visit www.johnlewisfinance.com.
Reviewers consistently report positive experiences with John Lewis Money. Customers often highlight service, easy, good, rate.
Overall sentiment is strongly positive with an average rating of 4.8 stars across 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Yesterday I bought some Milk, Both were very easy”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 3.0 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 |
Bottom line: John Lewis Money is #3 of 5 on overall rating in this group.
60 reviews of John Lewis Money. Filter by what matters to you.
Good rate but I was not informed that money was ready for collection at scheduled pick-up point.
I bought a thousand euros, as I have done before. On this latest occasion I don’t believe I was offered the option of which denomination of bank notes I would prefer. I would have chosen only 50 euro notes. What I got was 150 euros of 20’s and 5’s which meant I had a wad of notes much much thicker than I wanted. That was a disappointment for me.
Quick answers to the questions people ask most.
Yes, John Lewis Money is a legitimate company with a strong reputation, backed by numerous verified customer reviews and a high overall rating of 4.5/5 based on customer experiences.
No, John Lewis Money is not a scam. The platform features a variety of verified reviews that highlight positive customer experiences, indicating it is safe to use.
John Lewis Money primarily offers travel currency exchange services, allowing customers to order foreign currency online for convenient pickup or delivery.
John Lewis Money accepts various payment methods online, ensuring a smooth transaction process for customers ordering currency.
Customers can reach out to John Lewis Money's customer support through their website, where they provide contact details for inquiries or assistance.
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John Lewis Money is a financial services provider that specializes in offering a range of insurance products. The company operates under the reputable John Lewis brand and aims to deliver peace of mind to its customers through comprehensive coverage options. Services offered include home insurance, travel insurance, and car insurance, designed to meet the diverse needs of individuals and families seeking reliable protection for their assets and well-being. Targeting a broad audience, John Lewis Money appeals to consumers who value trust and quality in financial services. By leveraging the established John Lewis brand, the company seeks to provide transparent insurance solutions that help customers navigate the complexities of insurance coverage. With a focus on customer satisfaction, John Lewis Money aims to foster confidence among its users by delivering straightforward and accessible insurance policies. For more information, visit www.johnlewisfinance.com.
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