Jack Entertainment operates within the events and entertainment sector, specializing in casinos and gaming experiences. The company provides a platform for entertainment enthusiasts seeking engaging and interactive gaming options, catering to a diverse clientele that includes both casual players and serious gamers. With a focus on creating memorable entertainment experiences, Jack Entertainment aims to enhance customer engagement through innovative gaming solutions. Their offerings are designed to attract a wide range of customers looking for leisure and social activities in a casino environment. As a well-established name in the industry, Jack Entertainment is positioned to meet the evolving demands of the gaming community.
Jack Entertainment receives overwhelmingly positive feedback for its exceptional entertainment services, particularly highlighting the talents of Amanda and the bands they provide. Reviewers frequently commend the ability of Amanda to cater to diverse musical tastes, ensuring a vibrant atmosphere at events, including weddings and corporate gatherings.
Many customers appreciate the seamless organization and personalized service, with one noting that Amanda saved their wedding reception after a last-minute band cancellation. However, there is a notable critical review expressing dissatisfaction with a specific band, indicating that not all experiences are flawless. Despite this, the majority of consumers express high satisfaction with the quality of entertainment and the professionalism of the staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 11 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2022.
| Month | Average | Reviews |
|---|---|---|
| Jan 22 | 1.0 | 1 |
| Feb 22 | 5.0 | 1 |
| Mar 22 | — | 0 |
| Apr 22 | — | 0 |
| May 22 | — | 0 |
| Jun 22 | — | 0 |
| Jul 22 | 5.0 | 3 |
| Aug 22 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 11 most recent reviews.
“This agency is brilliant highly recommend”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Casinos & Gaming.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 67 out of 100 | 4.2 out of 5 (good) | — | 11 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 999 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Jack Entertainment is #1 of 5 on overall rating in this group. On service, Dream Car Giveaways scores higher (5.0 vs 4.2).
11 reviews of Jack Entertainment. Filter by what matters to you.
Over a year ago
Amanda and the band were brilliant, from arriving to singing and then leaving we didn't need to do anything! It was a great way to get everyone up from the seating area dancing to start the evening of... See more
Over a year ago
It was our first time working with Jack Entertainment and they did not disappoint! We booked a saxophonist and bongo duo who had never played with each other before, however this did not show - they w... See more
Over a year ago
We have been using Jack Entertainment for a number of years and Amanda is always able to suit and exceed our needs. After two weddings and numerus social and company events we are well versed in the... See more
Over a year ago
Amanda at Jack entertainment is truly incredible and saved our wedding reception! We booked our original band through another company - they called at 4pm the day before our wedding to cancel. With... See more
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Amanda and the band were brilliant, from arriving to singing and then leaving we didn't need to do anything! It was a great way to get everyone up from the seating area dancing to start the evening off! We would certainly hire them again at another event! Thank you. Jodie and Paul x
It was our first time working with Jack Entertainment and they did not disappoint! We booked a saxophonist and bongo duo who had never played with each other before, however this did not show - they worked fantastically together! Both were on time and very polite. We will definitely be using Jack Entertainment again!
We have been using Jack Entertainment for a number of years and Amanda is always able to suit and exceed our needs. After two weddings and numerus social and company events we are well versed in the breadth and quality of the different artists that Amanda can offer. Our recent company BBQ required an afternoon artist to provide good quality music in the afternoon, and McGoo was a real find! With his easy style, engaging personality coupled with an amazing voice he fitted the bill perfectly. In the evening we once again had DJ Dean who got everyone on the dancefloor, resulting in us all having a fantastic day.
Amanda at Jack entertainment is truly incredible and saved our wedding reception! We booked our original band through another company - they called at 4pm the day before our wedding to cancel. With 24 hours to go a friend sent me Amanda’s number and I sent a panicked text message. Amanda was professional, supportive and worked with her team through the evening to find us a replacement band. By 9pm they had taken the biggest stress off of us and found us a new band! Amanda booked us an all male band an additional female vocalist - they worked seamlessly on the night and were amazing! Quite a feat given they had 24 hours notice! The music was fantastic and the dance floor was packed all night long. We will only be using Jack entertainment for any parties from now on. We honestly cannot thank Amanda and her team enough for the effort they went to!
Gypsy Jacks provided some music in front of house spaces at the Royal Opera House. They created a brilliant atmosphere, and were a lot of fun to work with. Audience members thoroughly enjoyed the music, and it really added to their experience of coming to the opera. Thank you!
Having had to postpone our wedding from 2020 to 2021 my partner and I wanted to spend a little extra to make our day the best possible. What better way than a band? Conga Revolution and their manager Amanda from Jack Entertainment seemed to fit the bill. Overly responsive and polite they seemed like the perfect people to support us during such a stressful period of our lives: how wrong we were. Once Jack Entertainment has your deposit they are quite hostile. Our 2021 wedding was met with many COVID restrictions - venue managers had complete autonomy over what was deemed safe and unsafe with pages long risk assessments. Our venue, in inner city London in a residential area, deemed having a band as unsafe and we were told frankly that it would not be possible to have a band. This created a ‘frustrated contract’ which meant legally we were entitled to get our money back. Amanda and the band refused demanding full payment claiming it was our venue’s fault rather than a pandemic. Our wedding planner suggested an alternative date which the band accepted as a ‘gesture of good will’. It would seem they disregarded that COVID and not us meant they could not perform. Our new date was scheduled for the 15th January 2022. However, we found out we were expecting and would be 6 months pregnant by this time - deemed by the NHS as clinically vulnerable if I contracted COVID. I’m sure you can appreciate my apprehension at being in a small enclosed space with a lot of people and a band. Rather than risk mine or my unborn child’s life, we looked at our contract which stated if given 3 months’ notice we should be able to receive 50% of the £1500 we paid. That seemed fair to us, so we informed them that our circumstances had changed and asked if it would be possible to have our money refunded if the party was not to be going ahead. Now this is where Amanda turned nasty. They manipulated our words proclaiming we had cancelled the band rather than enquired about a refund should we have to cancel. They didn’t inform us that this email (as they saw it) meant we were cancelling. They said we had messed them around and so had taken on other work for the date we had booked. In their response to us they only said the refund would be unavailable as it was a ‘good will gesture’. So despite knowing I might endanger myself with COVID I found a venue where we could socially distance, as we did not want to lose hundreds of pounds on top of what we had lost due to our delayed wedding. I mentioned we had found a venue but after ignoring our emails and phone calls for several weeks they again refused to engage with us. Instead they have taken our £1500 and performed 0 songs. You can imagine the stress, frustration and anger at paying for a service it feels like they never wanted to provide. COVID has been hard on everyone, we can appreciate that but go with a band who doesn’t just want your money, who have a manager who isn’t manipulative and will twist your very clear questions into statements of lies. Stay clear and choose a band who will work with you and not against you
This agency is brilliant highly recommend. They have a very personalised and efficient service. The band we sourced through them for our wedding was fantastic quality and very reasonably priced. Their communication was very professional and efficient, the contract and organisation very smooth. When we had a communication concern directly with the band they also stepped in and were very helpful and all was perfect on the night. Highly recommend - do not be put off by the relatively small size of this company or relatively few reviews. They are a small family business and that’s one of the things that made them so good!
Jack Entertainment made finding entertainment for an event that we worked with them on last year really easy. It was quite a specific brief and they found the perfect act, linking our brief with the performers availability very quickly at short notice. Was a pleasure working with them!
Amanda is always on hand to help us with our countless entertainment requests. I would not hesitate to recommend Jack Entertainment as they have delivered time after time. Excellent service and brilliant variety of musical acts and entertainment acts. Superb!
We have been using Jack Entertainment for the majority of our weekly concerts for patients and their families for over a year now, and have been delighted with the quality and professionalism of all the performers and service provided. The booking system has been really smooth; I let the agency know our requirements (dates/times and genres) and receive back suggestions for performers (with video links). Without exception the performers have completely met, and mostly exceeded, expectations. They have all been friendly, enthusiastic and talented. I would definitely recommend Jack Entertainment to other care organisations, as well as for private functions or public events
Jack Entertainment operates within the events and entertainment sector, specializing in casinos and gaming experiences. The company provides a platform for entertainment enthusiasts seeking engaging and interactive gaming options, catering to a diverse clientele that includes both casual players and serious gamers. With a focus on creating memorable entertainment experiences, Jack Entertainment aims to enhance customer engagement through innovative gaming solutions. Their offerings are designed to attract a wide range of customers looking for leisure and social activities in a casino environment. As a well-established name in the industry, Jack Entertainment is positioned to meet the evolving demands of the gaming community.
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