Review summary

Infinity Motorcycles receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

MG
Excellent

I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you

Steve at the Berinsfield store was so…

Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.

S
Popped into infinity motorcycle…

Popped into infinity motorcycle southampton to get a lid sorted for myself. On my first visit Ben was super helpful helping me find a lid that fitted me and in a range of different budgets. I was not pressured to make a purchase that day. Went back a week later and this time dealt with Steve who was also fantastic mentioned Ben had helped me the week previous and I've made my decision on the lid I wanted. Steve also took his time in helping me with gloves which I also bought. He patiently helped me with some jackets which I will return again soon for. I felt very welcomed at infinity and was very well informed with a wealth of knowledge from the guys about gear. They will be my go to motorcycle store as I have trust in them. Thanks guys see you all again soon.

Great company to deal with

Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast and efficient. From order to my house with a second delivery with the right size was 7 days. I will definitely recommend to my friends and I'll be a customer again in the future. Thanks Mike πŸ‘

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All reviews

423 total β€’ Write a review

Showing 161 - 170 of 419 reviews
EM
5 out of 5 stars

Deacons garage oxford Rd

Deacons garage oxford Rd. Dorchester, Wallingford. We were having alot of trouble finding what we wanted but luckily Ben came to our rescue and found us exactly what we wanted. A great team member. Thankyou Ben.

Date of experience: September 5, 2023

DK
5 out of 5 stars

Faulty Helmet

I had an issue with a helmet I had only purchased 1 month ago so took it back in. I spoke to Carla who did everything in her power and more to exchange the helmet for me even though it had past the return date, but because of the issues with the helmet model before they made an exception on this occasion. I really appreciate the help and professionalism of the team at the Glasgow store and I will return for many future purchases. Thank you

Date of experience: September 5, 2023

GS
5 out of 5 stars

In person beats online

I arrived early at the Glasgow branch, on a Tuesday morning and was greeted by Duncan. I was pretty sure I knew what I was looking for so I asked directly about looking at the Scorpion exo 930 helmet. I was pleased to be told that there was plenty in stock and Duncan led me to the rear of the store, where most of the helmets were on display. So just a case of getting the right size now, or so I thought. Today I found out that my head isn't quite the shape many manufacturers hope for. Unfortunately my chosen model just wasn't the right fit, either too tight front to back or too loose altogether. Thankfully, I had Duncan to exercise all his knowledge and expertise, to painstakingly work his way through all the available options, and find me a good fitting lid, that ticked all the boxes. Couldn't be happier with my decision to go in store over online shopping.

Date of experience: September 5, 2023

j
5 out of 5 stars

Fabulous Infinity Oxford

Steve ,James , Den, Ellie and Rebecca are simply fantastic. A dream team . I’m a woman over sixty who is starting biking with my partner and what could have been a daunting experience (as it is seemingly a male dominated sport ) turned out to not be so due to these lovely knowledge, kind patient and helpful people . All girls out there , this is the place to go to for fantastic biking attire !

Date of experience: September 4, 2023

S

Sam

US

5 out of 5 stars

I visited the Chiswick branch today

I visited the Chiswick branch today, and Luke was incredibly helpful and knowledgeable. Please pass on my praises to him. 10 out of 10.

Date of experience: September 4, 2023

MM
5 out of 5 stars

Pop into to Belfast 1St classdoing my CBT so…

Pop into to Belfast doing my CBT so Craig helped me with new Shoei helmet and gloves 1st advice very friendly and much appreciated be back for rest of my kit when I get my test thank you

Date of experience: September 4, 2023

S
5 out of 5 stars

Belfast store 5*

Visited the Belfast store and as always the service is great and the staff are friendly & knowledgeable

Date of experience: September 4, 2023

MG
5 out of 5 stars

Helmet fitting and trying

V helpful with trying and fitting an adventure helmet, even though I then bought it off the Infinity site to get the right colour. Great service fromtheGlasgow shop.

Date of experience: September 4, 2023

Y
5 out of 5 stars

Eli and his colleague…

Eli and his colleague was extremely helpful, helpped me with my new shoe gt air 2 helmet and put up the intercom system and the fog visor. Very helpful and gave me good advise on which helmet to chose to fit my head. Much appreciated

Date of experience: September 3, 2023

MM
5 out of 5 stars

Just wow

Just wow, what a fantastic service we had from these guys, can’t thank you enough

Date of experience: September 3, 2023

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