Excellent
I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you
4.3
Great
423 reviews
5-star
4-star
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1-star
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Review summary
Infinity Motorcycles receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Steve at the Berinsfield store was so…
Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.
Popped into infinity motorcycle…
Popped into infinity motorcycle southampton to get a lid sorted for myself. On my first visit Ben was super helpful helping me find a lid that fitted me and in a range of different budgets. I was not pressured to make a purchase that day. Went back a week later and this time dealt with Steve who was also fantastic mentioned Ben had helped me the week previous and I've made my decision on the lid I wanted. Steve also took his time in helping me with gloves which I also bought. He patiently helped me with some jackets which I will return again soon for. I felt very welcomed at infinity and was very well informed with a wealth of knowledge from the guys about gear. They will be my go to motorcycle store as I have trust in them. Thanks guys see you all again soon.
Great company to deal with
Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast and efficient. From order to my house with a second delivery with the right size was 7 days. I will definitely recommend to my friends and I'll be a customer again in the future. Thanks Mike 👍
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Website
www.infinitymotorcycles.com
All reviews
423 total • Write a review
Showing 131 - 140 of 419 reviews
K
Kelly
US
Jacket selection and happy with the service
I was looking for boots and a jacket. Peta was the sales person who assisted me. She was extremely knowledgeable of the different brands and helped me with the selection that worked best for my riding style. Peta made me feel catered too without pushing the product on me. Thank you for great service!
Date of experience: September 19, 2023
C
Consumer
US
Great Staff at Farnborough
Recently visited the Farnborough store to purchase some new gloves and found I had picked up a screw in my rear tyre on the way over. Henry was very knowledgable on the selection of gloves in store, and when I mentioned the screw in the tyre, he stayed late to assist me in using a tyre sealant product that I was not aware of, and I was able to ride home again! Really friendly staff and a nice store, very happy with my new gloves as well - thank you Henry!
Date of experience: September 19, 2023
FA
Massive thanks to James at christchurch
Massive thanks to James at christchurch for the help with picking a helmet. The tech has changed massively since I last rode and he was extremely knowledgeable and respective of my budget.
Date of experience: September 19, 2023
S
Steve
US
Christchurch Infinity.
Popped into the Christchurch branch to get some new kit, Sam and James couldn’t have been more helpful if they tried! They took the time to understand what I really needed for the type of riding I do, and got me in some properly fitting, top quality kit! 5* all around!
Date of experience: September 19, 2023
ML
Mark L
US
Infinity motorcycles x"church
I have been shopping at the Christchurch store for many years and have found that everytime I go there Nathan and James always provide great customer service and have excellent knowledge of all products in store. They both go out of their way to help you find what you are looking for. For sure a great asset to Infinity Motorcycles. Five ⭐️⭐️⭐️⭐️⭐️
Date of experience: September 19, 2023
AB
New riders very welcome!
I’m just starting out on my motor biking journey and I popped into the shop one evening. Rebecca was very knowledgable and guided me through the kit. Despite being a novice, there was no pressure to buy, but I will be back as I’ve got a voucher to enjoy from my riding school. I’ll definitely be back, thank you!
Date of experience: September 18, 2023
JM
Gareth is an extremely helpful and…
Gareth is an extremely helpful and knowledgeable member of staff, I will be back. Thanks
Date of experience: September 17, 2023
p
paul
US
Tip Top
I had a problem with the waterproofing of a gore-tex jacket that I purchased from Infinity back in 2018. Nathan at Christchurch infinity advised that although the jacket was out of manufacturers warranty, it should still be covered by Gore-Tex. Nathan set up the return for me, arranged (and paid for) the postage and handled everything perfectly making it as easy as possible for me. Gore-Tex offered me a refund as the replacement was not available. I went back to Nathan at Christchurch who found a direct replacement with a competitor. We sent the detail to Gore-Tex who bought the jacket from the competitor and sent it to me. Infinity understood they might lose the sale but they put my satisfaction first. Excellent Integrity. Happy customer!
Date of experience: September 17, 2023
JP
Perfect service
I spent almost 2 hours fitting out with new kit from head to toe. Steve was incredibly knowledgeable about every feature of each item. He showed great patience as I tried different makes, styles and colour ways before completing my selections and left a very happy man. Longer trousers are being shipped from their Southampton branch in time for me to collect my new bike next weekend. Do I feel like a kid in a sweet shop? Somewhat.
Date of experience: September 16, 2023
AA
Oxford Dorchester- amazing store
Oxford Dorchester- amazing store. Extremely helpful team, Ellie is absolutely amazing .
Date of experience: September 14, 2023
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