Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Infinity Energy Services is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
The company were a good price and very helpful at the order stage. Luckily the paperwork was completed quickly, and Sam and Josh installed my battery earlier this week. They were very efficient, polite and a pleasure to have in my property. Very happy, as adding the battery to my solar system I am currently operating at 85% self sufficiency. 🥰
We were pleased with every aspect of dealing with Infinity Energy from start to finish. Communications were good, everything happened when they said it would and everyone on the team was helpful. We are delighted with system and wish we'd done it years ago. I would definetley recommend Infinity.
Phil and Shep were very professional and tidy. They came to sight early in the morning and were friendly and introduced themselves. They installed 14 solar panels in a day. It was on one of the hottest days but they worked at it until they got the job done. We are really pleased with the installation and would not hesitate to recommend Infinity Energy services. Thank you Phil and Shep 🙏🏽
They Installed air conditioning unit, they also installed air source heat pump at same time. Air conditioning unit not fitted correctly unknown by us and has now got to be replaced at my expense even after an independent engineer has came and looked at the unit and said he has never in his years seen one fitted so badly that the entire coolant has leaked out and has now broken the unit due to lazy installation the company will not admit they are at fault. If your thinking of air source heat pumps we also had water pouring into our utility room when they fitted this as they didn’t turn the water off. Also they didn’t tighten a radiator up and it leaked all over my daughter’s brand new bedroom floor buckling it all while she was 9 months pregnant. I would not feel confident having them install anything again and will do my best to stop it happening to someone else.
No description available yet.
Website
www.infinity-energy.co.uk163 total • Write a review
Our Solar System, Panels, Inverter and Battery are now feeding into grid. This has been confirmed by our utility company. There was a delay to this, as our utility company was taken over during the process. Any delay was not due to Infinity, or Solar Together who have been very helpful. Our system was fitted in mid December 2023 and to be frank, sunshine has been limited since. However we have been pleased with Infinity who have done everything they said they would do, installing it punctually and time. Our system was under the umberella of Solar Together. We would never have committed without the reassurance and peace of mind given by Solar Together and the utter professionalism, competance and courtesy of Infinity. All the staff team from Surveyor to Electricians, Roofer and Finance team. Polite and friendly, reassuring and with a sincerity. Everything went like clockwork. Survey done at time and date as informed. Installation started and finished to the hour given. Electricians, roofer were all clean, neat, respectful and tidy in their work and interactions. They took great care with the roof, and working inside the loft leaving no mess. Square Scaffolding Newport. Arrived on date and time arranged to put up scaffolding. Very polite and careful. It was taken down on date and time specified. Infinity managed this and dealt with everything to our complete satisfaction. They apologised for having to walk on grass as it was very wet and muddy. However it soon repaired and has recently been cut. You would never know it was disturbed Finally our system is feeding in and the sun is shining. When we do get sunshine. Our system delivers what it was claimed it would do. Three months on we have no hesitation in saying that Infinity, Square Scaffolding and Solar Together. Did what they said they would do. It was all done with no fuss and without any bother. Thank you all, we won't mention names as we close as the list would be like an awards thank you list. All members of the teams are worthy of a mention, but remain unamed, though they know who they are and we appreciate all their efforts. We would recommend that if you want solar. Give Infinity, Solar Together the opportunity to assist you with your planning and project/system installation. Though a bit daunting at first we found we were in good hands.
Date of experience: March 29, 2024
The installation team was very knowledgeable and reassuring about any of my concerns. They took time to show me every aspect of the system in a very professional manner. Following the switch on, I was amazed how many watts I was producing in winter, even on cloudy days! Very pleased all round.
Date of experience: March 25, 2024
US
Very efficient company to work with. Very pleasant to talk to and they spent a lot of time configuring the system we wanted which was not straightforward as we were replacing some original FiT scheme panels with new ones as well as adding extra panels and a battery. They designed 4 different systems before we came to one that we wanted. Everything turned up on time and fitted according to the schedule. The panel fitters and electrician were very polite, hard working and cheerful, getting on with the job in some fairly challenging weather conditions.
Date of experience: March 6, 2024
The whole process was straight forward and efficient. A representative came out, measured up, discussed the options, went away and we had a quote within days. They were flexible as to when the installation could take place. The installation team were professional, polite and efficient. Overall a very good experience.
Date of experience: March 1, 2024
From initial contact to completion of contract all staff members were courteous & professional
Date of experience: February 27, 2024
US
Really happy with our solar and battery system from Infinity Energy. The survey process was efficient and the install team were very friendly and courteous. We had some delays during the install, but all was resolved and they kept us up to date throughout.
Date of experience: February 7, 2024
US
Everyone in the company was knowledgable and professional - they clearly know what they are doing! The whole process from start to finish was very smooth with each stage explained in advance and all dates and times were kept to. I would have no hesitation in recommending Infinity Energy Services.
Date of experience: January 30, 2024
Every member of the team was helpful, knowledgeable and friendly. All questions were answered and quotes updated no matter how many questions were asked. The installation team were clean, neat and professional. Could not have wished for a better company to deal with. Highly recommended.
Date of experience: January 24, 2024
Just had an Air Source Heat pump fitted by Infinity and what a professional and great company to work with. Why can't all companies be like this one!
Date of experience: January 19, 2024
