Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Infinity Energy Services is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
The company were a good price and very helpful at the order stage. Luckily the paperwork was completed quickly, and Sam and Josh installed my battery earlier this week. They were very efficient, polite and a pleasure to have in my property. Very happy, as adding the battery to my solar system I am currently operating at 85% self sufficiency. 🥰
We were pleased with every aspect of dealing with Infinity Energy from start to finish. Communications were good, everything happened when they said it would and everyone on the team was helpful. We are delighted with system and wish we'd done it years ago. I would definetley recommend Infinity.
Phil and Shep were very professional and tidy. They came to sight early in the morning and were friendly and introduced themselves. They installed 14 solar panels in a day. It was on one of the hottest days but they worked at it until they got the job done. We are really pleased with the installation and would not hesitate to recommend Infinity Energy services. Thank you Phil and Shep 🙏🏽
They Installed air conditioning unit, they also installed air source heat pump at same time. Air conditioning unit not fitted correctly unknown by us and has now got to be replaced at my expense even after an independent engineer has came and looked at the unit and said he has never in his years seen one fitted so badly that the entire coolant has leaked out and has now broken the unit due to lazy installation the company will not admit they are at fault. If your thinking of air source heat pumps we also had water pouring into our utility room when they fitted this as they didn’t turn the water off. Also they didn’t tighten a radiator up and it leaked all over my daughter’s brand new bedroom floor buckling it all while she was 9 months pregnant. I would not feel confident having them install anything again and will do my best to stop it happening to someone else.
No description available yet.
Website
www.infinity-energy.co.uk163 total • Write a review
US
Izaak recently installed an EV charger for us. He carried out the work to a very high standard, provided lots of options and worked with us to get the result we wanted. I would highly recommend Izaak and Infinity for your future renewable energy requirements!
Date of experience: April 4, 2025
This is our second solar panel/battery installation, just like the first one this was carried out professionally and in a timely manner. I would certainly recommend Infinity to anyone wanting panels and or batteries.
Date of experience: March 12, 2025
Infinity were such a good company to work with. As our scheme required us to complete a complicated grant application we needed a great deal of support. Nothing was too much trouble and thanks to their support we were successful in the application. Their installation was first class.
Date of experience: March 4, 2025
Great service and communication from initial consultation through to post installation advice. Very happy with the end result. Would happily use again.
Date of experience: February 26, 2025
Infinity, from the first contact were polite, helpful and professional. We felt confidence as the customer, as they answered our queries promptly, we had a programme for installation, which took 1 day to install scaffolding and two days to install and connect the solar panels. Everyone we dealt with was knowledgable. We are happy that we chose Infinity and are now waiting for some blue skies and sunshine.🌞
Date of experience: February 13, 2025
The Service recieved was exceptional, especially the administration and communication. Generally an all round good experience, which makes a change in this day and age.
Date of experience: February 13, 2025
After looking into many solar companies I came across infinite energy on Instagram. This company stood out to me in terms of their approach and their ability to engage with a customer. Mark came to my house to spend time with me and go through all the system and how it worked and the benefits that I would get. Mark explained it really straightforward for me and then we made the decision to progress and get a date booked in the guys turned up to put the scaffolding up as agreed and then a couple of days later Mark and the team with Tom turned up on site did a fantastic job. Absolutely they worked flat out all day. It was freezing cold And I just can’t give anything, but praise to be honest once the system was in really neat neat tidy job of it. They went through it with me in great detail. They then checked in with me the next day to make sure everything was OK and to be honest I probably have spoken to them once a week since then and I’m now just looking forward to the sun coming out getting some real good days selling it back to the grid but the positives are this company They were totally committed from start to finish excellent communication and I cant fault them in anyway whatsoever.
Date of experience: February 8, 2025
I had excellent interaction with Kathryn and Andy the designer from the off. The on site survey was much more thorough than others, checking loft spaces and cable runs, and the fact that they provide 5 years workmanship warranty is an added comfort along with excellent ratings and being a premium Tesla installer. Everything went smoothly up until install and then unfortunately we came up against roof tiles that the roofers had never seen before and whilst I appreciate hard to know until actual out Onsite and installing, having provided a tile to the surveyor to take pictures of, should have been shared with roofers in advance. The team were great, from Phil and the other roofers - Pav, Kieran and Steve through to the electricians Greg and Steve who commissioned. Amanda the Solar Manager dealt with the challenges and obstacles we came across, like poor Phil injuring his knee on another job, but we got there, thank you all, just need some sunshine ☀️
Date of experience: February 4, 2025
