Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

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Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

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Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

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Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total • Write a review

Showing 511 - 520 of 989 reviews
JJ

Shaky start

Placed my order online but didn't get a confirmation. After a few days I phoned and they managed to find my order. They arranged with me to deliver the next day. They couldn't be more apologetic. All good in the end. Excellent customer service.

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L

Brilliant company

Brilliant company, great communications, excellent delivery service (over the wall into the back garden and right next to where we were working!). Quality products and a great price.

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JB

Excellent service no problems…

Excellent service no problems whatsoever delivery correct and on time excellent customer service too

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kw

Excellent the driver went out of his…

Excellent the driver went out of his way to help

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C

Got the gear !

Got the gear !

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JW

VERY FRIENDLY AND HELPFUL,NOTHING IS TO…

VERY FRIENDLY AND HELPFUL,NOTHING IS TO MUCH TROUBLE.

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PM

Quick and efficient

Quick and efficient

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M

good firm to deal with

Have used before and probably use a gain

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B

Spot on service

Spot on service, quick and easy to use, thanks

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AH

Outstanding service

Outstanding service, highly recommended

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