Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

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Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

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Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

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Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total • Write a review

Showing 461 - 470 of 989 reviews
MW

Ordered some pine planks on-line

Ordered some pine planks on-line and the local depot contacted me to arrange delivery which was great. Pity the delivery driver managed to mess up what would have been a perfect score by not ringing the door bell (we were in all day!) and shoving the planks under the car port door scoring the planks on the gravel!

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RP

Great price on the fence panels

Great price on the fence panels. Contacted me promptly to arrange delivery and then delivered when they said they would. What's not to like!?

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R

Dirty Splitter

Wood of swinging chair was split in several places and rough and dirty round some edges to the point I had to clean it down before assembling it.

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JG

Excellent service and very quick…

Excellent service and very quick delivery.

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IH

Excellent

Excellent service

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LS

Purple slate (large bag)

Purple slate (large bag) delivered for front garden. Ordered online. Website straight forward to navigate. Only issue I had was that I could not request a preferred date. However, this was remedied by a follow up phone call the next day. Very happy with the quality of the slate. Improved appearance of garden immensely.

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DC

Excellent Service Fast Delivery Thank…

Excellent Service Fast Delivery Thank you

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EH

Very pleased with order

Very pleased with order

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J

Very helpful staff

Very helpful staff, pleased. J.R

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