Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Useful
Share
Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Useful
Share
Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Useful
Share
Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

993 total • Write a review

Showing 411 - 420 of 989 reviews
D

Very helpful and understanding

Even though I made a mistake in my order, they were very helpful in resolving it

Useful
Share
CH

good prices delivery excellent

good prices delivery excellent

Useful
Share
BE

Would use again price was correct and…

Would use again price was correct and delivered on time.

Useful
Share
l

Was very happy with the on-line…

Was very happy with the on-line ordering the a nice contact with them so helpful and polite

Useful
Share
Dt

great service excellent webbsite

great service excellent webbsite

Useful
Share
P

Ordered 6mm limestone bulk bags online

Ordered 6mm limestone bulk bags online. Product is excellent and was delivered earlier than expected. Only reason for giving four stars instead of five was a lack of communication about receipt of order and delivery time - I had to ring to find out the status.

Useful
Share
MJ

Pleased with order...

Easy to use website, good product range and delivered to my home as per my order. Great service.

Useful
Share
KH

Excellent service every time!

Excellent service every time! Always a telephone call almost straight away to confirm order and eta is delivery. Great customer service.

Useful
Share
GO

Quality service from first phone call…

Quality service from first phone call to delivery of order. Smooth and efficient online ordering followed by spot on delivery service 2 days later. Couldn't be happier with either the quality of the materials or standard of service. Will definitely be using them again.

Useful
Share
CO

Variable Quality

Some of the Sawn Tanalised Treated Timber I received was very good, other of it was bowed and looked like it had been cut with a broken saw the finish was so rough.

Useful
Share
Previous1•••414243•••99Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.