Good communication
Good communication
4.3
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Home Telecom receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
β¨
Based on reviews, created with AISee what reviewers are saying
Pretty dogshit tbh
It was ok for the first few months, but then it required a network extender to work at the same efficiency. After that it was a massive fall in quality, it cannot work efficiently at any point in time anymore.
Liam was amazing
Liam was amazing, worked tirelessly to trouble shoot my issue and got my internet on line. He was patient and helpful 100% fantastic experience
Mia was very patient and helpful.
Mia was very patient and helpful.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.hometelecom.co.uk
All reviews
1,000 total β’ Write a review
Showing 981 - 990 of 996 reviews
A
Arxhie
US
Nothing but trouble, Scam
Nothing but trouble with this company so we eventually went through all there procedures they use to stop you cancelling, including a 27 day wait which they then tried to restart. After this they either would not cooperate or are completely incompetent which has resulted in us having no wifi over christmas
Date of experience: December 18, 2024
cc
Very helpful and even reduced myβ¦
Very helpful and even reduced my monthly bills
Date of experience: December 18, 2024
MN
I had the pleasure of a phone call fromβ¦
I had the pleasure of a phone call from Raj today. I am moving home after Christmas and he helped by talking me through things that the lettings company do to help with the move. For example searching for best broadband, utilities and links so I could notify council etc. I found this very helpful. Thank you Raj.
Date of experience: December 18, 2024
c
customer
US
Got a discount with Home Telecom
I had a nice experience with Laura of Home Telecom, she was quite helpful, honest, willing to give me the best deal due to the recent changes in their service. I was initially planning to exit due to the recent price change and upgrade to higher broadband but we had a negotiation and I got a discount.
Date of experience: December 18, 2024
be
Moving to a new place can beβ¦
Moving to a new place can be overwhelming, but thanks to Jordan's support, I managed everything smoothly and effortlessly.
Date of experience: December 18, 2024
DB
Efficient
Quick, efficient and very helpful. Thank you Jordan!
Date of experience: December 18, 2024
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.